Search Hotels Near Kings Dominion, Richmond

"Property was average. Bed was not too comfy and they booked our room before we got there so needed to downgrade for practically the same price. Staff was not available at times but not a deal breaker."

"Great "

"Room was very clean & staff was very nice"

"We were never able to stay at this property. They called us the day of our arrival, 2 hours prior to check in to let us know they had cancelled our reservation. They had overbooked and there were no other hotel rooms available. Worst customer service ever!"

"I had no hot water until the morning that i checked out of the hotel. I checked out a day early it was so bad. Also, my bed had crumbs in it like someone was eating in it."

"It smells chemicals. The AC is hardly working."

"No"

"I did not have a exhaust fan in the bath room, the desk phone was not working. Maid Service was very slow. Otherwise the Breakfast was nice. The front desk staff was very professional as well."

"Overall we did not have a good experience at our stay. There was trash left over in our room from previous people in the room. There was also a critter moving around in our room. When we went to the front desk to tell the about it we were told there was nothing they could do. The man at the front desk came up to check the room and barely looked around for anything. After he left we continued to hear what we believed to be a mouse from the partial views we got of it. The guy at the front desk told me he could compensate us for the issue. It was so bad we ended up leaving and now staying our second night. We informed the desk and we were told because we booked through Expedia that we had to get ahold of them in order to receive compensation back. When I called them and the team at Expedia got ahold of the hotel they claimed nothing happened and that they were going to uphold their cancellation policy so I would not be receiving any money back at all. Outside of that the people that were on our floor were constantly screaming and moving between each others rooms. Amongst the screaming they also had their hotel doors wide open and were showering and just wandering the halls. A small inconvenience outside of the major ones we experienced here the gym is about the size of a bathroom with approximately 3 pieces of actual equipment. However, that was not the big issue here, just a minor inconvenience. Overall this experience was terrible and we will never be staying here again. "