Nice Property but very poor amenities , no air condition, difficult getting hot water from the bathroom, poor WiFi connection, Poor Customer service. Just waste of money booking these property.
They need to put the number of the house,this the only problem,after that ,the place is nice ,I will go back
Jean
เข้าพัก 1 คืน, มิถุนายน 2025
ตรวจสอบแล้ว
2/10 แย่มาก
Ambrose
28 ธ.ค. 2024
ไม่ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
They kicked me out of the hotel and forced my brother and I out after they made me give them cash for one night and decided they didn't want they payments from Expedia. It was a horrible and terrifying experience especially since we were strangers to Rwanda.
Ambrose
เข้าพัก 6 คืน, ธันวาคม 2024
ตรวจสอบแล้ว
4/10 แย่
Samuel
27 ธ.ค. 2024
Customer service was bad. they didn't prioritize customer care
Samuel
เข้าพัก 7 คืน, ธันวาคม 2024
ตรวจสอบแล้ว
4/10 แย่
kilimba
3 พ.ค. 2026
ไม่ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
No breakfasts included very poor service check-in was impossible via QR code
kilimba
เข้าพัก 1 คืน, เมษายน 2026
ตรวจสอบแล้ว
2/10 แย่มาก
Aribido
13 ก.พ. 2026
ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
This is one of the most horrible places I have ever stayed. It started the very first night when my toothpaste vanished from the bathroom. As if that wasn't enough, while I was working in my room, a strange girl I didn't know simply walked in. Shocked, I went to the common area to see what was going on, only to find a group of boys and girls starting a party, smoking, and making excessive noise.
When I tried to speak to them, they ignored me completely. Between the stranger entering my room and the chaos outside, I felt totally unsafe. I had to check out early and book another place just to feel secure. To add to the frustration, the washing machine was broken, and they tried to charge me for a laundry service instead. Management acted like they empathized with my complaints, but ultimately did nothing to help.