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"Food and everything else was excellent "

"Good place to stay"

"The design of the property and location is great!"

"good"

"Great job!"

"It was the perfect place to stay! I was close to everything. From the L trains, to the bus stops, and even the water taxi. The staff were super friendly and helpful. It was my first time in Chicago and I couldn’t have asked a better experience."

"Great location, nice property, extremely slow breakfast at in house restaurant Toro. Didn’t appreciate paying an “urban experience fee” with associated taxes."

"This is a GREAT hotel in the best location. Our room was comfortable with a nice view. I loved all the special touches like the yoga mat, band weights in the corner of the room — and the cappuccino machine machine downstairs and popcorn in the afternoon. I like the soap — shampoo — conditioner— lotion products they use — plant based from Brooklyn NY. The food downstairs was good. Staff is super nice and friendly. I appreciate that check out is at 11am versus 10. Highly recommend! "

"London house is exceptionally clean, well located, in comforting after a long day of visiting tourism sites and seeing the city"

"The property looks dirty when you pull up. There is a weird smell throughout the hotel including the room. Staff is ok but not really concerned at helping you with your complaints. The noise level early in the morning is ridiculous. We could not sleep and my wife had a medical appointment at Northwestern. Breakfast was good. Beds were a little hard. "

"Unbelievable how Horable this property is. Staff treats you like yor an inconvenience and they very make clear "Don't bother me". Room may get cleaned or not, depending on their mood. Double charged me for parking, that was a nice touch during check out. Cute how they said "that's not us but I'll take it off anyway". Fraud and theft by deception seems to be the product offering at this hotel, not Room accommodations. Turn a customer into a detractor, seems that was the business model and they...

"Great location and super kind staff. The fresh hot cookies were a hit with the kids too!"

"Good "

"Clean room, good breakfast, great location. Kids loved having a pool"

"Was great"

"Great breakfast and staff. "