โรงแรมใกล้โรงละคร Julie Rogers, Beaumont

"Three night stay never had room serviced beds never made, trash never emptied, no clean towels. Had to go to front desk for fresh towels "

"Worse customer service I’ve ever experienced at hotel!! Lady at the front desk was overly rude!! Had to sleep in a hot room due lights being out at the hotel!! Just a bad experience all around!!"

"Room was nice and clean. Staff were amazing and kind. They did switch me rooms, the TV was not working. The lady at the front desk had no problem helping me and was very nice. Breakfast was good, parking was great."

"Very pleasantly surprised how clean this was for the price. LOVED the TV set up area as it had open shelving for all our snacks and drinks."

"The room was clean, and the linens and toiletries provided were of good quality. The hallway was a bit dated and stained. I didn't try the breakfast (it wasn't complementary), but the other time I did try it, it wasn't very good because they were out of so many things during a holiday season."

"The rooms are always clean and the staff is very kind and helpful. My go to place when staying in Beaumont for work."

"Staff was great room was nice family friendly "

"Considering it was under construction, the room was clean and mattress was very comfortable. We will stay here again in the future."

"La habitación que reservé era de no fumadores y me dieron una con olor fuerte a cigarro, no pude dormir llegué en la madrugada y me tuve que salir temprano "

"Limpieza súper bien El único problema ahora es que es una máquina la que atiende,no hay personal físicamente en la recepción "

"The gentleman that checked me in was friendly, the few staff that answered the phone the following days weren’t very helpful. I had left my name/number for a callback and never received one. The pictures of the hotel online do not show the actual condition; I ended up in a different hotel for the night due to the lack of cleanliness and just overall condition of the place."

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"The whole hotel and premises smelled of weed ( marijuana) The elevated was dirty"

"Very clean"

"Yes the breakfast has improved tremendously. Just the cook was observed cleaning up and not wearing gloves and handling food"

"Breakfast was not a strong point for this hotel. "

"This property is old and smells really bad."

"I did not get the reservation as stated which was 2 queen beds. Instead I got a king size with a pull out couch. No linens were provided for the couch and apparently you can only get 1 more towel when asked. Cleaning ladies do not speak English and the hot tub does not work. Pool needs a good cleaning as well. We needed to spend an extra night and went to pay and we had to move our belongings to the room next door before 11am. Walls in the bathroom were dirty,sink leaked underneath,stained blood...

"Needs to be updated"