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"Very cool staff was very nice and helpful!! "

"Great resort for an all inclusive ski trip. Hotel is great- amazing food and facilities- especially the onsen and library space that had so many great book to look through on down day. "

"I have never had a bad stay at this hotel. I’ve visited this hotel 3 times since July of 2025. This last stay I had mistakenly hit the button for Single Smoking Room. When I discovered my mistake, the front desk staff quickly sorted me, and didn’t charge extra for a double room Non Smoking! The restaurants here are also delicious!"

"Green Plaza Hakuba is an absolute gem for families looking to hit the slopes—tons of fresh snow and endless fun! We loved the convenience of having delicious meals right in the hotel, from hearty breakfasts to satisfying lunches and dinners. Ski rentals were easy to grab on-site, along with all the gear and extras you could need for a perfect ski adventure. Highly recommend for a hassle-free winter getaway!"

"The private onsen in our room was highlight of our stay. Staff was the best, everyone were helpful and efficient. There is a free shuttle to the snow monkey park. "

"The staff were very hospitable, and the food was delicious."

"The staff was very friendly. However, the hotel has come into age . Wallpaper was falling off throughout the building, clean sleeping sheets were provided, but the interior was dirty"

"Beautiful resort in the mountains right next to the ski slopes"

"staff were polite, friendly and made us feel at home! special thanks to dining staff Shinya san who was attentive and friendly especially to young children, and also for accommodating our request to dine earlier. he even folded crane origami for us! we really appreciate his thoughtfulness, thank you so"