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"For carrying the Hilton name the history of the hotel Astoria, there was no value for the high price. General staff with cultural approaches to make you feel the problem is "you". Food quality is below other times we stayed there. Budget cuts? Not on rates!!! AC not working properly. Maintenance staff stating "it a good temperature " when you want another. Every issue had to go to upper management. Instead of training staff to deal with it right away. In the end , there version of " we are...

"The staffs were so hospitable and the food was so amazing 👏"

"Booked two rooms. First night stay was awful, water dripping kept us awake all night. Went down to reception at 3am to address issue as was on a tour most of the following day. Asked to have it either repaired or sorted before we returned. When arrived back at following day as expected nothing had been coordinated even though there was a record of the previous nights event. Eventually after a bunch of technicians in and out of our room the whole afternoon we were moved but should have been...

"The room and balcony was spacious and the bathroom was beautiful. Reception was efficient and polite. There was an empty bottle of wine in the room from the previous occupants. The balcony was looking out onto a roof. Was difficult to get a coffee at 16:30. Kosher hotels are a complete hypocrisy"

"The people who work there were absolutely amazing, they made me feel at home."