I stay in town once or twice a week and this was my first time staying here.The Staff was amazing and my stay was very comfortable. I will definitely stay here again in the future.
The breakfast was amazing, the pool was amazing and at an amazing temperature. But stayed for approximately 5 days, house keeping didn’t come and do their annual check ups on the room except for 1 day.
The location is quite convenient, and the availability of a microwave, pots and pans, plates coffee maker,cook top, utensils was very helpful for my trip, as I was able to prepare my own meals. The accommodations provided all the necessary items. The housekeeping staff is pleasant and attentive, and the overall staff is excellent. Additionally, a complimentary breakfast is offered in the mornings, so if you prefer not to cook, you can always partake in that. Overall, it was a pleasant trip and a lovely place to stay.
It's a no frills place, but it was clean and comfortable and the location is convenient. The staff was friendly and helpful. The breakfast was more than the "continental" that's advertised. Overall, a pleasant experience and good value.
The air extraction in the bathroom was not working, the room was always humid, the oven was very dirty, the sofa and bed were very uncomfortable and the walls in the bathroom were crumbling. The washing machines downstairs were full of rotten staff inside the rubber close to the door.
I got major muscle recovery, in my sore muscles from the jet pressure in the hotel hot tub!👏 My main reason for booking, plus a superbly furnished, clean & spacious room. The customer service, is top notch, can’t wait to invite all my friends!
Excellent room, I had more than I needed, a little home away from home. Very friendly & helpful customer service, the hot tub has sufficient jet pressure. The breakfast fruit was delicious. My room was upgraded without me asking. I genuinely felt welcome here!
check was fast and easy. The check-in clerk was very nice, welcoming and friendly. The breakfast had many varieties and was really good. One of the breakfast workers name Tabitha was amazing. She made sure that the guests was comfortable. She went beyond to satisfy the guest.
First I want to say that this was one of the cleanest room which is something I appreciate 100% and it smelled good and bathroom was super clean. 100% kudos to Housekeeping. The service of the rest was not good. I stayed in a one bed and sofa bed room. At night around 9pm when we opened the sofa bed to sleep we noticed it had “NO MATRESS? We were puzzled thinking we did something wrong but then realized there were no extra linens or pillows in the room. I called front desk and the lady said they would deliver the mattress and linens, waited about an hour called again no answer. By this time my husband and son both 6 feet tall fell asleep on the bed, it would’ve been impossible for them to sleep in a closed sofa so I slept there I’m 5’1 so figured it fine but at 2am had to move to the bed with them. Honestly I wouldn’t really write a review even with adding that my husband had to go downstairs to get extra towels for the next day because no one could bring them. But the breakfast, that was the biggest disappointment, garbage all the way to the top, barely any food, trays empty, no plates, we had to use the little bowls I wondered if it was almost closing timebut it wasn’t it was 8:55 we had another hour still. When we were almost finished the lady finally came out not to add food but because someone told front desk there were no plates. The lady didn’t fill up food, just added plates and thank goodness took out the BIG BIN of garbage outpouring garbage.
The staff really made the stay enjoyable! Every one of them was so super nice! The room was way nicer than I expected and well worth the money!
We were in town for the Gate River Run and had to leave at 5:30am. Breakfast, of course, wasn't open yet but the staff when out of her way to make that we had something to eat and brought us food. How awesome is that??!!!
We will definitely come back to stay next year!