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TownePlace Suites by Marriott Jacksonville

3.0 star property
Retreat to TownePlace Suites by Marriott Jacksonville after downtown adventures, enjoy a swim or workout, then catch up on daily news.

Choose dates to view prices

Located in Jacksonville's city center, this Marriott offers a practical home base with continental breakfast, gym access, in-room WiFi, dry cleaning services, and a seasonal outdoor pool. Attentive staff and complimentary newspapers enhance the comfortable experience.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is ฿3,687
฿4,166 total
includes taxes & fees
26 Jul - 27 Jul

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Studio Suite, 1 King Bed

A hotel room with a large bed, a desk, a chair, a window with curtains, and a view of greenery outside.

Studio Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed with Sofa bed

A hotel room with a large bed, a desk, a chair, a window with curtains, and a view of greenery outside.

Studio Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(23 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 Queen Bed with Sofa bed

A hotel room with a large bed, a desk, a chair, a window with curtains, and a view of greenery outside.

Studio, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed with Sofa bed

A hotel room with a bed, a red sofa, a beige sofa, a small table, a chair, and a window with a view of trees.

Suite, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(5 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Double Bed

A hotel room with a bed, a red sofa, a beige sofa, a small table, a chair, and a window with a view of trees.

Suite, 1 Double Bed

7.0 out of 10
Good
(2 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Studio, 1 Queen Bed with Sofa bed

A hotel room with a large bed, a desk, a chair, a TV, a window with curtains, and a wall-mounted lamp.

Studio, 1 Queen Bed with Sofa bed

  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Double Bed (Mobility/Hearing Accessible, Tub)

A hotel room with a bed, a red sofa, a beige sofa, a small table, a chair, and a window with a view of trees.

Suite, 1 Double Bed (Mobility/Hearing Accessible, Tub)

  • 46 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

A hotel room with a large bed, a desk, a chair, a TV, a window with curtains, and a wall-mounted lamp.

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About the area

Located in Jacksonville, TownePlace Suites by Marriott Jacksonville is in the city centre. Sherwood Park and Roller City are local attractions and those in the mood for shopping can visit Jacksonville Mall and Hadnot Point Plaza. Visit our Jacksonville travel guide
Map
400 Northwest Drive, Jacksonville, NC, 28546

What's nearby

  • Challenge Course Park
    18 min walk - 1.6 km
  • Carolina Forest Park
    3 min drive - 1.7 km
  • Richard Ray Park
    3 min drive - 2.7 km
  • Jacksonville Commons
    4 min drive - 2.1 km
  • Marine Corps Air Station New River
    14 min drive - 20.0 km

Getting around

  • Wilmington, NC (ILM-Wilmington Intl.)
    68 min drive

Restaurants

  • 7 Brew Coffee
    16 min walk
  • Dunkin'
    4 min drive
  • McDonald's
    3 min drive
  • Chick-fil-A
    3 min drive
  • El Cerro Tacos
    3 min drive

About this property

TownePlace Suites by Marriott Jacksonville

  • Hotel in the city centre
  • Take advantage of free continental breakfast, dry cleaning/laundry services and a gym at TownePlace Suites by Marriott Jacksonville. Guests can connect to free in-room WiFi.
  • Additional perks include:
    • A seasonal outdoor pool
    • Self-parking (surcharge), express check-out and express check-in
    • A front desk safe, smoke-free property and multilingual staff
    • A computer station, a lift and a 24-hour front desk
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 86 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and desk chairs.
  • Other conveniences in all rooms include:
    • Bathrooms with shower/bath combinations and free toiletries
    • 32-inch flat-screen TVs with premium channels
    • Wardrobes/cupboards, recycling and kitchens

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 5.12 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Double sofa bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 5, per accommodation, per day, plus a one-off cleaning fee of USD 100 and a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Self-parking fee: USD 5.12 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 5 per accommodation, per day plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from June to September
Pool access available from 11:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does TownePlace Suites by Marriott Jacksonville have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 11:00 AM to 9:00 PM.

How much does it cost to stay at TownePlace Suites by Marriott Jacksonville?

As of 21 Jul 2026, prices found for a 1-night stay for 2 adults at TownePlace Suites by Marriott Jacksonville on 26 Jul 2026 start from ฿3,687, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is TownePlace Suites by Marriott Jacksonville pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a deposit of USD 100 per stay and a fee of USD 5 per accommodation, per day. A cleaning fee of USD 100 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at TownePlace Suites by Marriott Jacksonville?

Self-parking is available for USD 5.12 per day.

What time is check-in at TownePlace Suites by Marriott Jacksonville?

Check-in start time: 4 PM; check-in end time: midnight.

What time is check-out at TownePlace Suites by Marriott Jacksonville?

Checkout is at noon.

Where is TownePlace Suites by Marriott Jacksonville located?

Located in the heart of Jacksonville, this hotel is within 1 mile (2 km) of Challenge Course Park, Carolina Forest Park and Richard Ray Park. Jacksonville Commons and Altitude Trampoline Park are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

TownePlace Suites by Marriott Jacksonville Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 329 out of 577 reviews
Rating 8 - Good. 159 out of 577 reviews
Rating 6 - Okay. 55 out of 577 reviews
Rating 4 - Poor. 15 out of 577 reviews
Rating 2 - Terrible. 19 out of 577 reviews

Reviews

Verified

10/10 Excellent

Prakash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, Great Staffing and Breakfast
Stayed 1 night in May 2026
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome and friendly staff, great breakfast, amazing rooms!
Stayed 6 nights in Oct 2023
Verified

8/10 Good

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, free parking, pool, gym, laundry, breakfast.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Dwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Clean, comfortable.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Kirsten

Liked: Cleanliness, amenities, property conditions & facilities
Staff was so amazing at check in. Lobby and all throughout the hotel was clean and our room was perfect. They even called us to make sure our room was too our liking. Will recommend this hotel location to anyone traveling this way!!!!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Valarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were professional and friendly. Room was wonderful.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our stay was great. Very convenient and wonderful staff.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was easy. Staff was very personable and helpful.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STAFF phenomenal and bed/pillows were of high quality. If ever back this way, this is where I would stay.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice quiet place to sleep with all the accommodations. The staff was very friendly and helpful both at check-in and in the morning. The breakfast staff was very attentive too.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here when I come to Jacksonville. It is convenient for us to food and places that we like to visit. staff is great I keep coming back
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Pachy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed, kitchenette and suite in general well equipped, really clean, many options to eat nearby and activities for fun, breakfast was great. The only thing is that they should be more specific about the pool, it was a one of the reasons why I chose this place and it was closed.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Amazingly well-thought-out and designed rooms. Quiet location. So much for the price!
Stayed 1 night in May 2025
Verified

6/10 Okay

Felecia

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is old and kind of gross. The staff was extremely helpful and kind.
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

Kristina

Liked: Staff & service
The hotel staff is the property’s greatest asset. They are friendly, accommodating, professional, and consistently deliver great customer service. The Challenges: The property is outdated, which could be overlooked if the maintenance and stocking were proactive, but unfortunately, they weren't. Essential items like creamer were unavailable and never restocked during the stay. Beyond the shortage of towels and blankets, the items provided were in poor condition. The extra blankets were thin, old, and noticeably had holes in them, making for an uncomfortable night's sleep. After two stays here, we’ve decided not to return.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for an extended stay!

Really enjoyed our stay here. The room was very clean and quiet. We didn’t use the in room kitchen but it seemed like it had everything you would need for simple cooking. The breakfast was good each morning, very traditional hotel offering. The service was excellent, everyone at the front desk was so friendly and helpful. We would stay here again the next time we are in Jacksonville.
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

MIke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first stay at this hotel and everything was above average. Staff was very welcoming, friendly and helpful. Breakfast was excellent. Room was well furnished and very quiet. Location was convenient to places we needed to visit. Price was fair for value received. We will stay here again, thank you.
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
I was pleased with my room.
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Sarah

Liked: Staff & service
Room were nice sized. Staff was friendly. Our room needed updates, paint bad, shower and bathroom not great, weird smell in the restroom and hotel room in general, expected better/cleaner rooms for price.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
No issues to speak of. Friendly and helpful front desk staff. Room is nice, lots of room. Weight room is small but has the essentials.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Two night stay this time (we have stayed here before) and it was fine. Only complaint was a slow -- but not clogged -- drain in the shower. Room had a full size fridge, which we really like. Strangely, the closet has doors that open both to the room itself, and to the bathroom, which is quite interesting. We will likely stay again if we have to come this way.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty good place

We have a split decision on this property: I found it quite adequate but small, while my wife loved it.It is clean, has a very friendly staff, and just about everything you need, including a corkscrew! The location is good with all kinds of shopping and dining nearby. But the room, although very well-designed to maximize the space, is a bit smallish, especially for a large (6 foot, 250 pound) guy. Suffice it to say I felt I got my money's worth and will stay here again.
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Again, very good stay and great staff..
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel and nice staff.. enjoyed out time.. will come again
Stayed 1 night in Jun 2026
Verified

6/10 Okay

Jennifer

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Breakfast was poor. One hour into the posted time (8:00am) many items were finished and not to replenished. Including coffee.
Stayed 2 nights in Jun 2026