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Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

2.5 star property
Travelers can start their day with an energizing workout at the gym or enjoy a refreshing dip in the outdoor pool while the attentive staff handles everything else

Choose dates to view prices

Holiday Inn Express & Suites Chaffee-Jacksonville West offers a welcoming environment with free breakfast and dry cleaning. Guests can stay fit at the gym or relax by the pool before exploring nearby attractions. Many visitors praise the exceptional service from the staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is ฿3,857
฿4,378 total
includes taxes & fees
31 May - 1 Jun

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM

Contactless check-in and check-out are available

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50, per accommodation, per stay, plus a deposit of USD 50 per stay

Service animals are welcome, and are exempt from fees

2 total pets

Pets cannot be left unattended

Children and extra beds

Children are welcome

Free rollaway/extra beds!

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG on 31 May 2026 start from ฿3,857, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG pet-friendly?

Yes, this hotel allows pets (limit 2 total). There's a deposit of USD 50 per stay and a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG?

Check-in start time: 3 PM; check-in end time: 2:00 AM.

What time is check-out at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG?

Checkout is at 11 AM.

Where is Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG located?

Located in Westside, this hotel is 1.5 mi (2.4 km) from Crystal Springs Park and 1.7 mi (2.8 km) from Panther Creek Golf Club. Pope Duval Park and Camp Milton are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.0

Cleanliness

8.6

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 491 out of 745 reviews
Rating 8 - Good. 153 out of 745 reviews
Rating 6 - Okay. 51 out of 745 reviews
Rating 4 - Poor. 29 out of 745 reviews
Rating 2 - Terrible. 21 out of 745 reviews

Reviews

Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes very comfortable and breakfast was great
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfy bed and nice staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was just an overnight stop but appreciated the cleanliness of the facility and the staff at night and in the morning were both helpful and very friendly and considerate.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, amenities
Great location Nice rooms great service
Stayed 1 night in Jan 2026
Verified

8/10 Good

Paris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was just what the doctor ordered.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was super clean, looked clean, smelled clean! All the workers were very friendly. Pool was perfect
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable, nice area
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very polite and helpful! They worked hard to clean in all areas!!
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and most staff was friendly. Free breakfast was ok. Had to ask staff to replenish milk, sausage, etc. in order to eat. There were a lot of guests eating at the same time. We would stay here again.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Morrell

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were well kept and staff was very professional I enjoyed my stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Hotel is dog friendly. The desk staff was very friendly and accomodating.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities
The room was spotless and the staff was very courteous
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and comfortable and the staff were extremely friendly and helpful.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, comfortable. Nice employees. Good breakfast. Would definitely stay here again!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean bed comfortable breakfast was pretty good and the coffee was much better than I expected. The staff were wonderful. The only downside was the room temp. It waffled between too hot and too cold. Along with the air conditioning sequences.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Osvaldo

Yes, they look seem and the room is very comfortable
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, amenities, property conditions & facilities
It was very quiet and nice rooms
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Leonard

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very accommodating. Rooms were very clean. I would do stay there again
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast bar was excellent as always,the staff was very friendly and courteous and everything was clean.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities
Staff was very nice. However our bathroom had mold along the tub and floor. Also, there was not hot water when I took a shower this morning. Everything else in room was very clean. Would recommend again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean, comfortable. Very pleasant stay.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Marie-Michele

Liked: Cleanliness, amenities, property conditions & facilities
Beds confortables, service by the staff ok
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service
This staff is truly a joy!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast and easy, our room was clean.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe
Stayed 3 nights in Sep 2025