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"Room was really warm for our arrival. Staff were pleasant. I was not well prepared and I think the hotel could be missing an opportunity to help guests get up the mountain during snowy conditions (I wasn’t carrying snow chains and there were limited options to get me up to my ski lesson on time). Not a criticism I would absolutely stay here again."

"Great accommodation in a perfect location! Andre and Sonja were very helpful, responsive, and flexible with our check-in and check-out times. We really appreciated their hospitality and would highly recommend staying here."

"No salt & pepper = sad"

"I would not recommend staying here if you want to get a good night's rest. You can literally hear everything through the walls, conversations, doors opening, footsteps, etc. Tried calling management to change my room, but they did not respond to my messages or answer the phone. Very disappointed, in particular to the response I received after I had checked out (see email acknowledging the issue)."

"Beautiful place to stay in with the meanest view of the mountains!! The owner is very inviting and if you need something she's got you!!!"

"Clean"

"The owner very kind, room is clean, bug kitchen and location not far from Mt. Ruapehu."

"Ok sort of place."

"The bed was so hard that I should have slept on the floor. I wouldn’t want to pay any more than $130 a night for a room that sleeps 4. It was like staying in an old persons retirement unit. Tired and dated unit."

"When we arrived the TV wasnt working but the hosts upgraded us and we were extremely impressed by the accommodation. The location was great the only thing that needed some TLC was the outside and gardening but the property was great"

"Magnifique lodge dans un endroit calme et préservé avec un accueil très chaleureux et un couple d’hôtes très à l’écoute et rempli de bienveillance. Vous pouvez y aller les yeux fermés. "

"Always a solid stay"

"Location"

"I love how you have laundry room and kitchen but my partner noticed that some of the glassware is dirty and the spoon as well. But It’s comfy. Overall we enjoy our stay as we also enjoy the town"

"Heating didn’t work and top bunk didn’t have a guard rail on it like the advertised photo. "

"Great location for those who are visiting the mountain."

"Absolutely loved our stay . The receptionist was so helpful and lovely . The place was very clean and warm at night . would definitely recommend to others"