Istana

Check in process was a bit slow; we just seemed to be standing there waiting for the check-in agent to tap away at the keyboard for a long time which felt a bit odd/frustrating. The room controls / lights were controlled via WiFi from personal device or wall control. Both seemed a bit buggy. Bed was very comfortable. We didn’t use the other facilities as short layover.

It was our first time staying at Carlton City Hotel, and we loved it from the moment we entered the hotel. The lobby was decorated beautifully and the scent was so refreshing. Our rooms were clean and functional. The staff we meant were all very professional. The best part of the hotel was it's location. It was located close to the Tanjong Pagar MRT station as well as several great hawker stations and shopping malls. We had no problems finding great food and exploring different parts of the neighborhood such as Chinatown and Duxton Road. All in all, we loved our stay at the hotel, and we will definitely stay here when we visit Singapore again.