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Victoria Jungfrau Grand Hotel & Spa

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Luxury
VIP Access
5.0 star property
9.6

Exceptional

Timeless elegance near the Jungfrau

Absolutely gorgeous, this grand old hotel with modern updates offers a serene and picturesque setting near the Jungfrau. Delight in exceptional service, a luxurious spa, and exquisite dining at the in-house Italian restaurant, all just steps from the train station.

Popular amenities

  • Pet-friendly
  • Gym
The current price is ฿42,473
฿44,375 total
includes taxes & fees
24 Aug - 25 Aug

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Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Superior Double Room

A hotel room with a large bed, a desk with a chair, a television, and two chairs.

Superior Double Room

9.4 out of 10
Exceptional
(14 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Double Room

A bedroom with a large bed, bedside tables, a TV, a lamp, and a potted plant.

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Superior Junior Suite

A modern hotel room with a bed, two armchairs, a small table, and a desk.

Superior Junior Suite

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free wired internet

View all photos for Deluxe Junior Suite

A modern living room with a sofa, a coffee table, a TV, and a dining area with a table and chairs.

Deluxe Junior Suite

8.6 out of 10
Excellent
(4 reviews)
  • Mountain view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free wired internet

View all photos for Superior Duplex Suite

A modern living room with a dining area, featuring a wooden staircase, a sofa set, and a coffee table.

Superior Duplex Suite

  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Deluxe Duplex Suite

A modern living room with a round wooden table, comfortable seating, a staircase, and a balcony with bookshelves.

Deluxe Duplex Suite

  • Mountain view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Premium Suite

A modern living room with a sofa, armchair, and round coffee table.

Premium Suite

  • Mountain view
  • 85 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

Tower Suite

  • Mountain view
  • 212 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free wired internet

View all photos for Nescens Junior Suite

A modern bathroom with a large mirror, dual sinks, and a walk-in shower.

Nescens Junior Suite

  • Garden view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Suite

A bedroom with a large bed, a wardrobe, a desk with a chair, and a view of a dining area.

Deluxe Suite

  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Superior Suite

Superior Suite | 1 bedroom, premium bedding, minibar, in-room safe

Superior Suite

  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

Room

  • Sleeps 10
  • Free wired internet

Room

  • Sleeps 1
  • Free wired internet

Room

  • Sleeps 10
  • Free wired internet
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About the area

Located in Central Interlaken, a neighbourhood in Interlaken, Victoria Jungfrau Grand Hotel & Spa is in a rural area and on the boardwalk. First Station and Schilthorn Piz Gloria are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Thun and Lake Brienz. Travelling with kids? Don't miss Jungfraujoch Sphinx Observatory. Take in the nearby slopes with cross-country skiing, downhill skiing and snowboarding, or try out other outdoor activities such as sledging. Visit our Interlaken travel guide
Map
Höheweg 41, Interlaken, BE, 3800

What's nearby

  • A grassy field with a person kite surfing, mountains in the background, and buildings near the field.
    Höhematte Park
    1 min walk - 0.1 km
  • A field of red flowers in the foreground with a mountain range and a building in the background.
    Interlaken Casino
    5 min walk - 0.4 km
  • Hoeheweg
    2 min walk - 0.2 km
  • Kunsthaus Interlaken
    2 min walk - 0.2 km
  • Mystery Rooms
    11 min walk - 1.0 km

Getting around

  • Interlaken West Station
    8 min walk
  • Bern (BRN-Belp)
    45 min drive

Restaurants

  • Sapori
    1 min walk
  • Hüsi Bierhaus
    3 min walk
  • Vicoria Terrasse
    1 min walk
  • Swiss Chocolate Chalet
    3 min walk
  • Hooters
    2 min walk

About this property

Victoria Jungfrau Grand Hotel & Spa

  • Luxury family-friendly hotel near Lake Brienz
  • Golfing on-site, a terrace and a shopping centre on-site are just a few of the amenities provided at Victoria Jungfrau Grand Hotel & Spa. Hit the slopes at this hotel, offering a free ski shuttle, ski passes and ski storage. Treat yourself to a body wrap, a body treatment or a manicure/pedicure at Spa Nescens, the on-site spa. At the 3 on-site restaurants, enjoy lunch, dinner and Italian cuisine. Yoga classes and Pilates classes are offered at the 24-hour gym; other things to do include ice skating and fishing. In-room WiFi (surcharge), with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a garden and a playground.
  • You'll also find perks such as:
    • A seasonal outdoor pool and an indoor pool, along with sunloungers
    • Buffet breakfast (surcharge), bike hire and an indoor tennis court
    • Valet parking (surcharge), a round-trip airport shuttle (surcharge) and an electric car charging station
    • Supervised childcare (surcharge), a 24-hour front desk and a ballroom
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 216 individually furnished rooms feature comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and bathrobes.
  • Extra conveniences in all rooms include:
    • Free toiletries and hairdryers
    • TVs with cable channels
    • Mini fridges, coffee/tea makers and heating

Awards and affiliations

  • Eco-certified property
  • This property participates in Good Travel Seal – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
  • The property is a member of the Leading Hotels of the World.

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The price is ฿16,756
฿17,681 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: High-speed internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free ski shuttle
  • Parking on site (CHF 35 per night)
  • Valet parking on site (CHF 35 per night)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 45 for adults and CHF 45 for children
  • 3 restaurants
  • A bar/lounge
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • La Terrasse Brasserie
  • Radius - by Stefan Beer
  • Sapori

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Fishing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf
  • Helicopter/aeroplane tours
  • Ice skating
  • Indoor pool
  • Indoor tennis court
  • Library
  • Pilates classes
  • Playground
  • Ropes course
  • Sauna
  • Seasonal outdoor pool
  • Shopping centre
  • Ski passes
  • Ski storage
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 6,641 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Mini-fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CHF 50
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CHF 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from December 7 2026 to December 11 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 160.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: CHF 440.00
  • New Year's Eve (31 December) Gala Dinner per child: CHF 220.00 (from 4 to 12 years old)
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April to 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CHF 45 for adults and from CHF 45 for children
  • Airport shuttle fee: CHF 660 per vehicle (one way)
  • Self-parking fee: CHF 35 per night
  • Valet parking fee: CHF 35 per night
  • Pet fee: CHF 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CHF 50 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)
  • Rollaway bed fee: CHF 160.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from May to September
Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 17 years old are not allowed in the spa without adult supervision

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Frequently asked questions

Does Victoria Jungfrau Grand Hotel & Spa have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 8:00 AM to 9:00 PM. The swimming pool will be unavailable from December 7 2026 until December 11 2026 (dates subject to change).

How much does it cost to stay at Victoria Jungfrau Grand Hotel & Spa?

As of 30 Jul 2026, prices found for a 1-night stay for 2 adults at Victoria Jungfrau Grand Hotel & Spa on 24 Aug 2026 start from ฿42,473, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Victoria Jungfrau Grand Hotel & Spa pet-friendly?

Yes, Victoria Jungfrau Grand Hotel & Spa allows dogs (limit 2 total). There's a fee of CHF 35 per pet, per night. Service animals are exempt from fees.

How much is parking at Victoria Jungfrau Grand Hotel & Spa?

Self-parking is available for CHF 35 per night. Valet parking is available for CHF 35 per night.

What time is check-in at Victoria Jungfrau Grand Hotel & Spa?

Check-in start time: 3:00 PM; check-in end time: midnight. Early check-in is available for a fee of CHF 50 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Victoria Jungfrau Grand Hotel & Spa?

Checkout is at noon. Late checkout is available for CHF 50 (subject to availability).

Does Victoria Jungfrau Grand Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CHF 660 per vehicle applies.

Where is Victoria Jungfrau Grand Hotel & Spa located?

Conveniently located near the ski slopes, this Central Interlaken hotel is in the mountains, within 2 mi (3 km) of Lake Brienz and Lake Thun, and close to winter sports, such as cross-country skiing and skiing lessons. Trummelbach Falls and First Station are also within 20 mi (32 km). Interlaken West Station is 8 minutes by foot and Interlaken West Ferry Terminal is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Victoria Jungfrau Grand Hotel & Spa Reviews

9.6

Exceptional

9.6

Cleanliness

9.4

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 432 out of 539 reviews
Rating 8 - Good. 71 out of 539 reviews
Rating 6 - Okay. 25 out of 539 reviews
Rating 4 - Poor. 7 out of 539 reviews
Rating 2 - Terrible. 4 out of 539 reviews

Reviews

Verified

10/10 Excellent

Tareq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is nice and luxurious yet very comfortable. The staff are kind and attentive. The views are unique.
Stayed 2 nights in Jul 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Helpful staff. Comfortable bed. Would recommend. Also, air conditioning was extremely appreciated during a heatwave.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Justina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Alaleh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay couldn’t be better. Excellent service and staff, clean rooms, beautiful building and great restaurants
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very personable and friendly staff and beautiful property.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Great services and facilities.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a beautiful location, relaxing stay
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Emad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and service are outstanding
Stayed 1 night in May 2025
Verified

10/10 Excellent

Charles

Liked: Amenities
The Victoria Jungfrau Hotel, both public and private rooms, is absolutely beautiful.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Ramsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with excellent service and staff.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Maura

Liked: Cleanliness, amenities, property conditions & facilities
Best location ever! The staff was great.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and the staff went above and beyond to help us enjoy our stay at the hotel and in Interlaken.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous hotel with staff to match.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Impressive spa
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Dalal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is exceptional,, all the staff are well trained,, the dining options are very good
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Ramsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent central location. Staff was very attentive and professional.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Sue

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel with majestic views!
Stayed 1 night in May 2024
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the spa area and wow the room was big and amazing! My favorite room of all time. The service matched, everyone so polite and kind. We stayed for three days which was not enough. Ate at two of the restaurants both amazing and even bought a sweater at the shop to stay warm on the Jungfraujoch “Top of Europe”. This is the place to stay no question. Wish we would have booked more time at this hotel!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel in a beautiful city. The staff was very welcoming and took the time to tell us about sights to see and places to eat. We look forward to coming back again soon.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

JUSTIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far this best hotel in the Interlaken area! Incredible service, great location, I can't say enough great things about this hotel! This was our second time staying here and it has only gotten better!
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel we stayed in over our 2 week trip in Austria, Germany, Liechtenstein, and Switzerland. It was the best of the 4 and 5 star hotels we stayed in. Loved the pool area.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

gareth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very special hotel which was the highlight of our visit to Interlaken. We wouldn’t have changed a thing. The food was impeccable, the staff were extremely professional, welcoming and helpful, and our room was immaculate.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

cristiani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional Hotel! Great location, beautiful Mountain View's, just a walk from major shops and restaurants. 10 mins away from the train station. 10/10
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My all time favorite hotel

I think this may be my first hotel review but this one was well worth taking the time to write about. The service here is outstanding and everyone there goes above and beyond. They are friendly and knowledgeable and really made a difference for our stay. The hotel design is also very elegant and the pool has a very nice view as well. The service all around from the waitresses to front desk and especially to the concierge made this feel better than the four seasons or ritz.
Stayed 3 nights in Feb 2025