"staff was excellent, very friendly and went above and beyond to make our stay great. very clean hotel, worker was continually sweeping and cleaning floors and dusting. one of the best hotels that i have stayed at. I recommend everyone stay at this hotel you will not be disappointed."
"Don’t understand why coffee makers are no longer in the rooms. Staff says it’s best westerns policy. Very inconvenient. Also no slip strips in the bath tub. Very dangerous "
"The hotel is styled with the German Alpine theme throughout Helen. It is in the downtown district with restaurants and shops. I would want to stay here for the convenience of getting around and the clean comfortable room again."
"The staff is very nice. Especially the kind woman who checked us in the late afternoon. She even upgraded our room! It was such a nice gesture. I highly recommend this hotel. I thought the breakfast was great as well and breakfast staff did a great job."
"We stayed 3 nights and it was Amazing. The hotel front desk peeps were extremely friendly. The rooms were updated and clean. I loved that it was in walking distance to everything (downtown Helen, shopping, dining, site seeing). We will definitely be coming back. "
"We an an incredible experience. Breakfast was 5 star prepared fresh. We had a balcony with a mountain view. Excellent customer service. We will be back. "
"Perfect location. 5 min drive to downtown and peace and quiet once at the cabin. Comfy bed & pillows. Cute & cozy interior. Loved everything about our stay & will definitely be back. "
