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"Excellent service et très belle chambre. Rien a redire. "

"Friendly staff from the start. The building is beautiful and so was the room, definitely recommend staying here! "

"great"

"Was an absolutely amazing experience staying for a milestone birthday. Recognised for my Bonvoy status even though it was booked through a third party platform and upgraded to a suite with a partial harbour view. Was lovely having a beer on the patio looking over the gardens and harbour. Surprised with balloons in the room with cake from Chef. Then later surprised again with more sweet treats and candle with the staff singing happy birthday when I went to the club lounge for pre-dinner...

"really nice staff, very clean"

"Great room and location. Very helpful staff."

"The room was spotless, staff were friendly & helpful."

"Allt var perfekt."

"Always a great stay at the Ace"

"The staff were amazing. Special thank you to Becky and Josh who provided exceptional service to us at time of entry to your hotel and at time of departure. Becky helped us book a taxi and was kind enough to ensure our taxi arrived. This is exceptional service. Our room was clean and we enjoyed visiting the top deck for coffee. Thank you for everything. "

"Nice hotel, very convenient to shops, restaurants. Kind and accommodating staff. Decent size, clean, well decorated, new rooms. Thanks you, Sergei."

"Amazing location, small and tidy room with all the necessities, staff were super friendly and helpful. Would recommend and will stay here again!"

"Internet was very fast! Dinner and breakfast were all very delicious. Stuff were all nice to us. Respond our request were very fast. It means we are so happy with their service in all of the areas."

"clean"

"Charming boutique hotel. Really interesting decor in an old convent in the heart of Surry Hills. Will happily return next time we’re in Sydney "

"Amazing room and service. Felt very taken care of. Amazing views!"

"MIni bar wasn't full at checked in. I informed to the front desk and then they sent a guy who count the mini bar to our room. He said it was o.k. but finally I was charged from minibar that I didn't take."

"Excellent on every level"

"Allowed early check in"

"Loved this hotel. We stayed 5 nights and it was a great price for a comfy room in a great location. "