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"Staff was not the best example of great premier inn customer service. Building was not very clean on outside and lots of smokers directly outside entrance and very full outside trash can."

"Nice location, helpful staff , food was good, "

"Working away from home this was a great place to stay and eat. "

"Very good location in center of York. Great view of York Minster. The family room is spacious for family of 5. Remodeled bathrooms with good shower facility. The only downside is uneven hardwood floor makes noises. And less sound isolation. Mattress is too bouncy. "

"The hotel is ideally situated for exploring the city centre and the rooms are excellent.We thoroughly enjoyed our stay there."

"Apart from our room on the first night being totally unacceptable after that we had a wonderful stay. Expedia should make sure the rooms are duitable before passing to the customer. We had a disabled single room. Very sparsely furnished. No bedside table no decent hanging space poor lighting no dressing table no drawers a very dim window which didn’t open. The bathroom was unusable due to the disgusting smell. Fortunately the hotel moved us to a lovely new room with all facilities. I cannot...