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"The cottage rooms are very tired with broken bathroom fittings and outdated sanitary ware. The bedroom needs a good clean and updating the carpets and furnishings. There are never enough staff to provide a timely dining or breakfast experience. The staff are very pleasant but the limited staffing makes a responsive service impossible. Investment required before customers start to go elsewhere."

"Standard of Hotel is high and loved communal Lounge and kitchen but did miss having personal contact as no reception. Had booked a Standard double with a Court yard view to find there was no such view as window had opaque glass also very disappointed to find window sealed so unable to have any fresh air into room so no natural ventilation .A fan is provided but not the same. Would stay again but only if a room with natural ventilation was available. I do believe this should be made clear in...

"Great communication as a self check in with a lock box, plenty of private parking next to the accommodation. Carlton Towers has a tea room within walking distance which was convenient. Room was big with everything we needed for 2 nights. Would recommend and stay again if back in the area."

"Very clean. Owner was kind ang helpful. Area was very nice and quiet with a good pub nearby."

"Beautiful hotel and the bar attached to it was fabulous. Would definitely stay again."

"Will stop again"

"It was cheap, bed was comfy & we would definitely book again"

"Pleased to park easily."

"Breakfast was excellent and served by staff with a smile!Bar offering was excellent"

"Great parking,fast check-in with very friendly, helpful knowledgeable staff. The breakfast menu is superb with fast efficient service. The rooms are clean, and the bed is super comfy and serviced daily and has tea/ coffee making facilities and biscuits. The bathroom has a large shower with soap and shower gel supplied. We look forward to our next visit."

"The hotel rooms are a little dated and could probably benefit from a refurb but they are very clean and comfortable and the staff are friendly and helpful."

"Lovely rooms. Helpful staff, fantastic spa. Only downside was breakfast. Most hot items were cold or luke warm."

"A very warm welcome The room was so warm and spacious , with the most comfortable bed. The pub had a really good vibe and the food was amazing Thank you for looking after me while working away from home. Will definitely return Best wishes Sue"

"We had a wonderful stay at Spindle Cottage in Bielby. It’s a lovely, traditional cottage full of character, set in a peaceful rural location that’s perfect for switching off and relaxing. Despite the quiet setting, it’s only a short drive to nearby supermarkets, pubs and restaurants, which made it really convenient. The hosts were very friendly and helpful throughout, making us feel very welcome from the moment we arrived. A great choice if you’re looking for a comfortable countryside stay...

"While the room was cheap it wasn’t very clean the shower was filthy the windows was filthy the vinyl the soap dispensers was very dirty, had a hand towel with the edges all frailed at the ends no light as you come out the room onto the landing I was left a soft brown banana that was left for the breakfast two days in a row and a slight brown apple . The breakfast sandwich was a cold defrosted bacon and sausage sandwich with the date it was frozen or defrosted on it I can’t remember. I’ve stayed...

"Staff were great Very accommodating. Food was Lovely. Had breakfast and evening meal. Enjoyed our stay"