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"Property was clean however staff could have been more helpful. They wouldn’t let our group of 5 sit together at breakfast although there was an available table because they didn’t want to reset it for lunch. "

"Staff very friendly, room comfortable. Pity it wasn’t made clear during booking that all the spa facilities are extra on arrival. £40 for three hours ..bit of a con"

"Room very tired looking and needed updating. Bathroom smelt. Not very pleasant ! Toilet tool holder hanging off the wall but cleanliness was the big issue for me personally"

"It’s the food that makes it so special - really lovely dinner and breakfast - third visit there now "

"Pretty hotel. We had a wonderful stay in room 121. The suite had a beautiful 4 poster and the bathroom a huge roll top bath. We visited the spa and had an excellent breakfast. Lovely stay. Will return. "

"Lovely location. Welcoming staff, comfortable beds, nice shower, nice food. Lovely pool if you like cold water swimming. Also pet friendly. "

"Spa was lovely and enjoyable. However my room smelled of stale smoke, the bathroom had mould round bath. No air con and window did not open. When I reached up to try and open it was very dusty. No mini fridge. At the bar I was the only customer, i said i was sat outside (in view of the bar) but drink did not arrive. When i went in, it was just sat unattended on the bar. Felt overall a little disappointed. Chose not to stay a second night. "

"Room was clean and had everything we needed, with the nice addition of some balloons and a birthday message on our return after a day out for our daughter, having told them why we were there on arrival. Staff really helpful throughout. Last minute decision to eat in the bar area (restaurant fully booked) provided us with nice meals, which was against some of the reviews we had read, so I am assuming improvements have been made. Drink choices were good. Breakfast was also good. My wife assured...