โรงแรมใกล้ประวัติศาสตร์ เดนเซล คาร์รูเซล, Rochester

"Staff professional, helpful. Nice property. Room clean and spacious. If I’m nitpicking, water pressure varies but otherwise it was a great stay. "

"Very nice property and staff. Pool was closed during visit."

"I had reserved an accessible room with wheel-in shower. When I checked in I learned that room wasn't available nor any other accessible room. The only room available was inaccessible. It was late and I had no choice but to stay there. I was told I'd be moved to accessible room the next day, which did occur but it had a tub with shower chair. The first shower chair was missing a rubber tip on one of the legs and another one was cracked. I did get a replacement the next day. The automatic...

"This is a very nice place to stay. The bed was nice and comfortable, and the room was very clean. Highly recommend!"

"Yes"

"Nothing to add"

"I went there about one am, and no one was there. I ended up spending the night at a motel in the emergency as there was nothing else open."

"The room is wonderful, but one of the two elevators was out of order throughout our stay. Fortunately, the elevator moved pretty fast. However, on the last evening, both elevators were down, and we had to walk up the stairs. There are lots of parking spaces. The breakfast menu was quite limited, but we loved the coffee and tea station that's open all-day. The front desk texted me twice during my 4-night stay to check-in with me to see if everything was going well."

"Staff were courteous and helpful across the board. Our room was clean, beds were comfortable. Would definitely return"

"Ran out of regular coffee! "

"For the amount ofoney I payed we were very dissatisfied. I picked this place because it was fairly new and close to were I needed to be.First ti.e booking like this and very unhappy.Stay was awful For a suite was very small amd unequiped. "

"Thank you so much to all staff members, attentive and helpful , for such a wonderful experience in your hotel !. Vanni’s Jazz Lounge ,cosy, amazing vibes , the cocktails were delicious , high quality!"

"Room is clean and staff are friendly."

"way overpriced. No amenities. Recent renovation was exterior. the room had a funky smell."

"Very charming and welcoming place. The attention to details is amazing. The hosts are very nice and thoughtful."

"I stayed at this hotel for 7nights 8days as we are Diamond Plus Members. I did not book through IGH and immediately regretted not doing so. The pool was not open all week. I could not get my room cleaned or fresh towels unless I threw them outside of my door and even then i had to request new towels or fresh garbage bags to be put in. The sink was clogged but the gentleman fixed it immediately. Problem is, he left the black gunk all over the sink and floor. No one came to clean that up. The...

"There was no housekeeping services. They had covered parking. There was trash in the hallways. Breakfast was offered between 6 and 10 AM but if you came after 8:45 AM, the pancakes were hard, the eggs were stuck to the bottom of the pan, sausage was dried out, the yogurt was non existent and decaf coffee was not available."

"We have stayed this motel 4 times. It is very inexpensive but provide us with a comfortable and clean room. The breakfast is very basic and sufficient for us. If you want fancy with a big breakfast, go elsewhere. If you want reasonably priced that provides your basic needs, then this is a good place."

"Clean room, kind staff"

"The inside was really nice, clean, comfortable. For the price, I would have expected better curb appeal."