โรงแรมและที่พักในฮิลเตอร์ฟินเกน

"Good"

"La vista desde nuestra habitación era estupenda!"

"ไม่มีลิฟคับ ต้องยกกระเป๋าเอง แต่ที่พักใกล้สถานีรถไฟ มีป้ายบอกชัดเจน"

"The best location in Switzerland. Looks like you are in a dream"

"Location"

"このホテルは若いころにインターラーケンに来た時に、「いつか絶対に泊まろう」と思っていたホテルで、今回インターラーケン訪問時には迷わず、このホテルに宿泊を決めました。 まず、部屋に入ってシャワーと浴びたら、水が流れず、浴槽の調節を触ったら、外れてしまいました。すぐにレセプションに電話をすると、「今日は技術者がいないので、部屋を交換する」との由。普通、まずは様子を見に来ないだろうか？もともと調子が悪いのを知っていたのではと疑ってしまいました。 移動した部屋は悪くはなかったのですが、建物自体が古いせいかどうも使い勝手が悪い気がします。トイレットペーパーは振り向かった位置にあり、洗面の周りにも置く場所がない。また、シャワーのドアも完全には閉まらない。まあ、なんとかはなりますが、5つ星ホテルとしては物足りないです。 レセプションの対応が事務的なのも気になりました。笑顔がなく、とても冷たい感じがしました。 朝食はとても満足でしたし、駅への近さもとても便利でした。"

"So glad we returned to stay in this hotel. Fantastic customer service, stunning views, lovely restaurant and rooms."

"Staff was amazing, great location and property. My only gripe is flies, yes flies EVERYWHERE. In the restaurant and room. We left windows open for 20 minutes and counted 12 flies on the room. Dinner, there were easily 10 flies at our table alone. This is common in the area so I don’t blame the hotel. I was told the cows are the reason"

"Excellent and charming location in central Lauterbrunnen. We had a wonderful view from our balcony and enjoyed the stay."

"Staff were quite cold and at checkout the lady was even quite rude when there was some confusion about in house outstanding restaurant bill kind of shined the entire experience. There was also a wedding there that basically took over the entire hotel and beach access while we were there. I would suggest making sure no weddings are taking place while you’re there. They didn’t even have an extra ice bucket or ice as the wedding was using them all and drained their ice machine. Pretty...

"We had a great experience with the family. The breakfast and dinner here were fantastic."

"In de kleine kamer is geen airco, er was alleen een kleine rammelende ventilator waardoor je door de warmte en herrie niet kon slapen en zijn we daardoor maar een nacht gebleven in dit hotel in plaats van 2 nachten De locatie is prima"

"I stayed on a day with lots of snow. It was beautiful. Dinner in the hotel restaurant was excellent. Breakfast was also excellent. All the staff were lovely and very friendly."

"Das Grauholz ist überhaupt nicht grau, sondern ein Ort voller Leben und Freundlichkeit"

"Good"

"Recently remodeled hotel has beautiful rooms and great service"

"Location and hotel charm wonderful, with restaurant and gift shop on site!!"

"Staff was really lovely and helpful. The hotel was very nice and in an incredible location, close to everything."