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"Great location lovely accommodation really lovely staff. Nothing was too much trouble for them Whole place was spotless clean. Very professional good car parking lovely outside space."

"Such a lovely hotel, full of history, the staff were helpful and perfect location for the historic dockyard"

"Tired and patched up in places without any finesse. "

"Check-in was quick and straightforward, and the front desk staff were friendly and welcoming. Unfortunately, the stay itself was very disappointing. The radiator in our room appeared to be airlocked and began making loud gurgling noises around 3:30am, waking us up. The noise was constant and intrusive, coming from right next to the bed. I reported the issue to the night desk clerk, who explained the hotel was fully booked and we couldn’t be moved. He did switch the heating system off, which stopped the noise, but by then I was fully awake and struggled to get back to sleep. There were also other issues in the room. The hairdryer’s PAT test had expired, which raises safety concerns, and the shower pressure was excessively harsh—so sharp it was almost unusable. I raised the radiator issue again with the morning desk clerk, but the response was underwhelming. Aside from an apology, I was simply advised to leave a review. Given the poor night’s sleep and the overall experience, this felt inadequate. At £80 for the night—followed by a three-hour drive the next day—I expected a much better standard of comfort and customer care. Unfortunately, this experience fell short, and based on this stay, I would choose a Premier Inn in future."

"Very well presented the shower in the room was out of this world staff totally friendly amenities where great pool sauna and steam room was clean and inviting "

"Plenty of parking in Hotel main car park. Rooms were good for price point a bit tired in places. Breakfast was good at the Parsons Collar."

"Great hotel and spa facilities. Shame about the TVs that have no TV guide facility due to them being linked into some daft hotel menu nonsense. The two rooms I stayed in also had screens that were failing and were almost entirely blue in tone due to the cheap outdated Samsung TVs that are in all of the rooms."

"Lovely appartment.very welcoming, clean and tidy, all equipment was their to use for a pleasant stay.very quiet.would highly reccomend"

"Had a really good stay at Wendy’s House. It was really clean, lovely warm welcome and the bed was super comfy. "