Search Hotels in Highland Park, Augusta

"The property and room waa cleaned. I stayed in Room 110 and the bathroom had a very bad smell. I should of changed rooms. Front Desk said it would go away but it never did. I bought incense to mask the smell. Asked for extra pillows which I was given but no pillow cases. Water pressure of shower very low. AC didnt work well. To top it off someone opened the door at 1am. Luckily i.had the latch down or they would of gotten in the room. I reported this to the clerk at desk when i checked out. Never will i stay there again"

"Nothing fancy, but comfortable and clean."

"Let me first say the staff was AMAZING! A huge shoutout to Dez for always being pleasant and welcoming every time we came to and from the hotel. The hotel lobby was beautiful, clean, and very well kept. Unfortunately, our room (specifically Room 234) was very disappointing and should honestly not be reserved until repairs are completed. The wall in the room appeared to be only half painted, and there was dried paint all over the baseboards. The bathroom amenities were rusted, and you could clearly see the rust when surfaces were wiped down. The bathtub also did not drain properly, leaving us standing in water while showering. In one area of the room, it looked like the sheetrock/seam in the wall was peeling back as well. There was also an iron provided in the room, but no ironing board available. To make matters worse, the room view overlooked a wall and four HVAC units. We did report all of these concerns to the front desk. The staff was apologetic and initially offered us two breakfast coupons for the Andrew Restaurant, but unfortunately we were unable to make breakfast. At checkout, we were then offered hotel points as compensation. Again, the customer service was excellent, but the condition of Room 234 did not match the overall appearance and quality presented by the hotel lobby and staff."

"Old… really old. And poorly kept. Property with lots of potential but needs critical investments in maintenance."

"The property was quite, the rooms clean and the staff was warm and welcoming."

"Great"

"No, no supplies in the Kitchen. No spoons, bowls, pans. Nothing. I was told you had to purchase supplies. "

"Clean rooms. Nice rooftop bar. The omelettes for breakfast were very good."

"It is in the making . It just needs a little work . I guess ."