The Refinery Urban Suites
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At The Refinery Urban Suites, you can look forward to a rooftop terrace, a coffee shop/cafe and a garden. Treat yourself to a massage at the on-site spa. In addition to a playground and a library, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
Popular amenities
- Pool
- Spa
- Parking included
- Free Wi-Fi
- Restaurant
- Air-conditioning
Room options
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Available filters for rooms
Showing 5 of 5 rooms
The Quiet Studio
Highlights
Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Kitchen
Fridge
Dining table
- 40 sq m
- 1 bedroom
- Sleeps 4
- 1 Queen Bed and 1 Double Sofa Bed
The Heritage Loft
Highlights
Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Kitchen
Fridge
Dining table
- 43 sq m
- 1 bedroom
- Sleeps 4
- 1 Queen Bed and 1 Double Sofa Bed
The Still Loft
Highlights
Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Fridge
- 50 sq m
- 2 bedrooms
- Sleeps 6
- 2 King Beds and 1 Large Single Sofa Bed
The Family Chapter
Highlights
Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Fridge
- 60 sq m
- 1 bedroom
- Sleeps 4
- 1 King Bed and 1 Large Single Sofa Bed
The Wellness Loft
Highlights
Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Kitchen
Fridge
Dining table
- 95 sq m
- 1 bedroom
- Sleeps 2
- 1 King Bed and 1 Large Single Bed
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About the area
Located in Heraklion, The Refinery Urban Suites is near the airport and near theme parks. Heraklion Port and Titakis Winery are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Heraklion Central Market and Dedalou Shopping Street. Travelling with kids? Consider Natural History Museum of Crete and Watercity Waterpark. Spend some time exploring the area's activities, including winery tours. Visit our Heraklion travel guide
5th km. Heraklion - Moiron, Heraklion, Heraklion, Crete, 71500
What's nearby
Heraklion Archaeological Museum6 min drive - 6.5 km
Palace of Knossos7 min drive - 9.5 km
Heraklion Port8 min drive - 7.2 km- General University Hospital of Heraklion19 min walk - 1.6 km
- Knossos Archaeological Site7 min drive - 9.5 km
Getting around
- Heraklion (HER-Nikos Kazantzakis)26 min drive
Restaurants
- Snack Point4 min drive
- The Italian Job17 min walk
- Γυρογωνιά5 min drive
- Ο φούρνος του Νύκταρη2 min drive
- Cubees6 min drive
About this property
The Refinery Urban Suites
Luxury family-friendly hotel near Heraklion Port
Consider a stay at The Refinery Urban Suites and take advantage of a rooftop terrace, a coffee shop/cafe and a garden. Treat yourself to a massage at the on-site spa. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a playground and a library.
You'll also enjoy perks such as:
- 2 outdoor pools
- Free self-parking
- Babysitting (surcharge), luggage storage and books
- Coworking spaces, concierge services and outdoor furniture
Room features
All guest rooms are individually furnished, and boast comforts, such as pillow menus and laptop-compatible safes, in addition to perks, such as air conditioning and separate sitting areas.
More amenities include:
- Heating and fans
- Bidets, baths or showers and free toiletries
- 55-inch Smart TVs with streaming services and satellite channels
- Balconies or patios, wardrobes/cupboards and separate sitting areas
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Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 25+ Mbps
- Available in some public areas: Free WiFi
Parking and transport
- Free self parking on site
- Limited on-site self parking
Food and drink
- A coffee shop/cafe
- Coffee and tea in common areas
- Snack bar/deli
Restaurants on site
- The Airstream Café
Things to do
- 2 outdoor pools
- Bicycle tours
- Books
- Full-service spa
- Games
- Health club
- Library
- Playground
- Wine tours
Family friendly
- 2 outdoor pools
- Dining table
- In-room babysitting
- In-room kitchen
- In-room refrigerator
- Laundry facilities
- Playground
- Snack bar/deli
- Soundproofed rooms
Conveniences
- ATM
- Laundry facilities
- Limited-hour front desk
- Lockers
- Luggage storage
- Safe at front desk
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Tour and ticket assistance
Business services
- Computer station
- Coworking space
Outdoors
- Barbecue grill
- Garden
- Outdoor entertainment area
- Outdoor furniture
- Picnic area
- Rooftop terrace
Full-service spa
- Massage
- Sauna
- Spa open daily
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Front entrance ramp
- Hardwood flooring in room
- No lift
- Tile flooring in room
- Wheelchair accessible (may have limitations)
More
- At least 80% organic food
- Designated smoking areas
- Vegan dining options
- Vegetarian dining options
Room amenities
Bedroom
- Bedsheets provided
- Hypo-allergenic bedding
- Pillow menu
Bathroom
- Bathtub or shower
- Bidet
- Dressing gowns
- Free toiletries
- Hair dryer
- Shampoo
- Slippers
- Soap
- Toilet paper
- Toothbrush and toothpaste
- Towels provided
Entertainment
- 55-inch smart TV with satellite channels
- IPod dock
- Streaming services
Food and drink
- Champagne service
- Cleaning supplies
- Coffee/tea maker
- Cookware, dishware, and utensils
- Dining table
- Dishwasher
- Electric kettle
- Espresso maker
- Free bottled water
- Hob
- Kitchen
- Limited room service
- Oven
- Refrigerator
More
- Air conditioning (climate-controlled)
- Desk
- Desk chair
- Electrical adapters
- Fan
- Heating (climate-controlled)
- Individual furnishings
- Iron/ironing board
- Laptop-compatible safe
- Mobile key entry
- Phone
- Separate sitting area
- Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November to 31 March, EUR 1.50 per accommodation, per night
- A tax is imposed by the city: From 1 April to 31 October, EUR 5.00 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from May to October
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Frequently asked questions
Does The Refinery Urban Suites have a pool?
Yes, this property has 2 outdoor pools.
Is The Refinery Urban Suites pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Refinery Urban Suites?
Self-parking is free at this property.
What time is check-in at The Refinery Urban Suites?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at The Refinery Urban Suites?
Checkout is at 11:00 AM.
Where is The Refinery Urban Suites located?
This family-friendly Heraklion hotel is located near the airport, within 3 mi (5 km) of General University Hospital of Heraklion, Foundation for Research and Technology - Hellas and Pankritio Stadium. Nikos Kazantzakis Museum and Theodoros Vardinogiannis Stadium are also within 3 miles (5 km).
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