โรงแรมใกล้บ้านของ Henry Doremus, โตวาโก

"Servicio al cliente tiene que mejorar muy malo"

"Very clean, family friendly hotel. The daily breakfast was convenient and quite good. We took advantage of the fitness center and it was clean and well equipped. The staff were friendly and helpful. Beds were super comfortable as well. Overall, a very pleasant stay in a lovely area."

"Good breakfast"

"Just ok."

"- The property is next to a cemetery -the customers are playing cornhole 11 PM right outside the room, I called the front desk and ask about quiet hours she said that THERE IS NONE? I think they played until 1am -I complain about the door, not closing smoothly and the manager said she sent the maintenance guy to check. The door is fine! Clearly the place has been nearly painted and the door was over painted and they wouldn’t close smoothly that’s not the problem. The problem is how they say...

"Upon check in, we were told the Expedia receipt was incorrect: there is no free breakfast. The hotel told us that has been a problem and it wasn't their fault - that we should contact Expedia about it. This entirely disrupted our timing during our stay - now that we had to find breakfast somewhere else (we refused to pay at the hotel after what happened). The hotel did contact me and asked for feedback, which I provided. I told them it's not the customer's responsibility to ensure the hotel's...

"Easy stay"

"Good for short stay"

"Convenience"

"Room was fairly clean. Bathroom was not. Urine around the bottom of toilet. Musty smell in hotel."

"The 18th of July was the date to get in to the hotel. Because of the airplane cancelation, we arrived at 9 am, we tried to get tonour room but was not available. The hotel mánagement role me to ask espidia, to get the money back of the first day. How Can i do to get the money back?. Thanks"