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"Very disappointed after seeing this place had high ratings. I won’t be staying there again, it was horrible. The toilet, shower, & towels were gross. I planned on taking a shower in the morning but after seeing the bathroom, there was no way in heck I was going to. Barely slept because the refrigerator kept rattling & I kept thinking I was sleeping on a bed with bed bugs. There was a guy yelling at someone on the first floor (in his room but it was so loud) so my daughter & I were scared to even...

"Okay option if you need to save money, but go somewhere else if you can. Bad area, outdated, door had to be leaned against to fully shut to be able to lock, sink bathroom sink leaking below the counter. Positives: nice staff, clean"

"It was okay we couldn't find anyone at the desk had to call"

"Enjoyed the stay. And the breakfast was very good."

"Bad experience"

"Close to the airport but the air conditioner did not work well. Barely kept the room at 75 degrees which in st louis with the humidity is terrible."

"Had a great stay!"

"Wonderful place to stay in St Louis! Great location, great staff, wonderful breakfast buffet, and reasonably priced!"

"The property was very clean. All the staff was friendly it was quiet in our room and breakfast was made with pride."

"Only stayed 1 night. Everything was clean and in order. Staff was welcoming."

"The staff were all friendly and helpful."

"It was nice!"

"The property was very clean except the gym The treadmill was very dusty and evidence of sweat all over it that was never wiped off for the 3 days I used the gym (weights only). Also, there was a water bottle sitting in the exact same place by the treadmill all 3 days. But outside of the gym, everything else was very clean staff at the front desk was extremely nice and accommodating. My room was excellent!"

"Everything was excellent"

"All good"

"The room we stayed in was ok. The bathroom was well appointed and updated. The bed really needed replacing as I felt like I was sleeping in a big hole. The chair was dirty and uncomfortable and very 70 ish. Needed replacing. The carpeting in our room was disgraceful. Should have been replaced 10 years ago. It was very, very, worn. Was very disappointed that the buffet was closed. If I knew that ahead, I would of stayed elsewhere."

"Had a wonderful stay at the Hyatt. The staff was extremely friendly and the service was great. They were able to upgrade my room to a higher floor with a perfect view of the Arch! Only one complaint, only 2 elevators were working on our side of the building and it took a long time to come downstairs from my room."

"Everything was good, except the air conditioning was so loud,we couldn't sleep at all."