โรงแรมใกล้สโมสรเรือยอชท์ฮาร์เบอร์พอยท์, เวสต์อัลตัน

"I am leaving a one star review because this property charges a nightly amenities fee that is a separate charge from the room rate. According to the staff on site, this amenities fee is for breakfast, the gym, etc. (we did not use any of these services) Expedia advertises the breakfast as free. When I complained to Holiday Inn, they sent me the number for Expedia. When I called Expedia, they told me there was nothing they could do and after speaking to the hotel staff further it also covers the...

"the room was newly remodeled. great space wonderful bed The staff was delightful very helpful. breakfast was good, aple"

"I’ve stayed here plenty of time in which the other times were okay. But this time the room was dirty and smelled like mold and there was a strong smell coming from the drain. Worst stay ever. I couldn’t even stay there and they had no other rooms to switch me to. I reserved it for 2 nights and didn’t stay either I went to a friends house in town. I let the front desk know and they agreed the room was bad. It was damp and smelly and not clean. But they would only refund me for one day the manager...

"It was a nice clean room. The sink is not in the bathroom, which I didn’t catch in the pictures, I just don’t prefer that set up. The people were very nice. The “road noise” other people mentioned wasn’t an issue for us although we were in the front of the motel. "

"The staff was unprepared to deal with an emergency situation that occurred at the property having No water and they failed to notify guest and the property manager left for the day without the situation being handled. I will never stay there again"

"I've stayed here before and my experience this time was terrible I will never book there again. The room had no air conditioning properly working, no TV working, the room was not properly cleaned. But because i stayed one night i assumed that why we were treated in that manner. Certain staff members were exceptionally Rude. Unprofessional behavior. They did attempt to accommodate but it was too late at that point. Mary. Was the worst ever, 😫 Mickey if that's even his name was slightly above...

"The rooms were clean but there were several people smoking right outside of the entrances. One of our rooms did not have a shower curtain upon arrival. I do have a question re: handicapped accessible rooms. The rooms were on the lower level- which was fine. BUT to get to the breakfast area room, you either walked up and around the outside of the building or climbed stairs. ALSO to use the shower, you had to be able to raise your leg at least 15 inches to clear the side of the tub. THEN TO STEP...

"The hotel isn’t bad had little odor. There was hole in our covers from burn also ants were in our room."

"You won't Regretfully your stay. Friendly hosts"

"Loved our stay as the location was convenient to the Rail Trail along the river. Also an easy drive to the STL Arch and away from the hustle of the city. Anna was particularly interested in our comfort and satisfaction. Her professional and attentive manner was a delight. She genuinely seemed to care about our satisfaction and comfort. A refreshing attitude from a hotel staff member. The bed was very comfortable with clean and crisp sheets. No coffee in the room but with a microwave we...

"Great stay. I can tell the owners have been working hard to make improvements. I slept well, my room was clean. Everything worked and the staff was helpful. Areas for improvement would include replacing the current mattresses and maybe to create a space where people can hang out amd lounge outside so they aren’t just sitting around a parking lot."

"Walked in to a fight in the lobby, with cops called. Person checking in before us was given a key, and checked into someone else’s room. Wouldn’t go back if it was free!"

"Terrible"

"The staff was extremely polite and welcoming. The property was fairly clean but is really showing wear. Carpets in elevators were badly stained and universal machine in workout room needed maintenance. Location was great as it is very close to highways. In the hotel's defense, it looks like they are in the process of some renovations. I hope they get those finished. I would use this hotel in the future if I were in town."

"Room was dirty and needed updating/repairs. Dirt along the walls and sprayed liquids on pictures and bathroom walls. No blankets on the beds, just a sheet and light bedcover. Air conditioner was loud, but worked well. Think bath towels. Morning breakfast eggs were clearly packaged. Grounds outside had trash and parking lot is ill kept. Rough area of town."

"This Red Lion is conventient and inexensive. I stay there frequently when I'm working in the area. Having said this, there are some minor issues almost every time I stay. This time, the safty latch on the inside of the room door was busted out and completely missing. Also a pair of socks from a previous guest was left on the shelf above the coat hangers. And, the TV remote didn't work, so no TV at all. For those of you that are big breakfast eaters, this is not the place. The food is...

"Clean and spacious room. Be aware that breakfast is not included when you book a room."

"Needed better pillows and bedding."