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"We initially stayed for a couple of nights. Our room didn’t have a door to the bathroom, just a curtain, which I didn’t like. We had a different room the second time we stayed (after an overnight cruise at Ha Long Bay) which did have a bathroom door so I would recommend putting in a request for a room with bathroom door if you like privacy. Overall a great hotel though, and good location. Breakfast options were great and we also had dinner one night which was also very good. Special mention to Grace on reception as she was extremely welcoming when we arrived, very helpful, and gave us some tips on what to do while we were in Hanoi. 10/10 service from Grace. Other staff members were also very friendly and I could not fault their service."

"The staff was super helpful a friendly, and the rooms were clean & had great air conditioning. They did our laundry with one day turnaround and it was folded so nicely! Breakfast was great, and the location is good for walking or taking a short grab to major areas."

"A beautiful new hotel right in the heart of the old quarter and close to restaurants and train street! Rose and Thomas (managers of the hotel) are incredible and looked after us like family. The spa and onsen are amazing and definitely recommend visiting, you will have the onsen to yourself!! Don’t hesitate in booking this gorgeous hotel, it won’t disappoint!"

"Even though the hotel is small with limited facilities and lobby space - the staff is super courteous and helpful. They did their best and ensured us comfort in all aspects. I would rate them high and would love to go back and stay in this property again"

"Great for the price! Budget hotel I used for a few hours to take a rest and clean up. I'd stay here as opposed to places that are double the price or more if you just want to get some rest. Bed was pretty hard though. Everything else was fine."

"It was a great hotel. Staff was amazing , the location is excellent"

"The nicest hotel I’ve ever stayed in as far as the room is concerned, especially. Corner room on the 46th floor with a view in two directions. The bed is so big I could have shared it with the Jackson Five (minus Michael, of course). Convenient ledge above the bed and all light controls built into the headboard. Bath has tub and shower. Breakfast is pricey for Hanoi (about $28) but it’s a first-class buffet. Hanoi can be so hot and humid that it feels nice just to have alone time in this wonderful room."

"Good breakfast and good service overall "

"Friendly staff, excellent location. Clean room."