You can look forward to free continental breakfast, a coffee shop/cafe and a garden at Residence Inn by Marriott Hamburg Altona. Fitness classes are offered at the 24-hour gym; the property also has a bar, a business centre and a restaurant. Guests can connect to free in-room WiFi.
Located in Altona, a neighbourhood in Hamburg, Residence Inn by Marriott Hamburg Altona is in the suburbs. St. Pauli Piers and Hamburg Cruise Center are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Reeperbahn and Fish Market. Check out an event or a game at Volksparkstadion, and consider making time for Hagenbeck Zoo, a top attraction not to be missed. Visit our Hamburg travel guide
Kuhnehofe 10, Hamburg, 22761
What's nearby
Elbstrand
6 min drive - 3.6 km
Holsten Brewery
15 min walk - 1.3 km
Theatre Neue Flora
16 min walk - 1.4 km
Altonaer Volkspark
5 min drive - 2.2 km
Altonaer Balkon
7 min drive - 2.9 km
Getting around
Schützenstraße (Mitte) Hamburg Station
3 min walk
Emilienstrasse U-Bahn
4 min drive
Hamburg Airport (HAM)
27 min drive
Restaurants
Der Player
7 min walk
CKT's Pommes for President
16 min walk
McDonald's
7 min walk
Madame Mai
7 min walk
Altamira
5 min walk
About this property
Residence Inn by Marriott Hamburg Altona
Hotel near Volksparkstadion
You can look forward to free continental breakfast, a coffee shop/cafe and a garden at Residence Inn by Marriott Hamburg Altona. Fitness classes are offered at the 24-hour gym; the property also has a bar, a business centre and a restaurant. Stay connected with free in-room WiFi.
Additional perks include:
Self-parking (surcharge), an electric car charging station and a front desk safe
A lift, a banquet hall and a 24-hour front desk
Smoke-free property, luggage storage and a water dispenser
Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Residence Inn by Marriott Hamburg Altona offer thoughtful touches, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi and separate sitting areas.
Other amenities include:
Recycling and LED light bulbs
Bathrooms with showers and free toiletries
Wardrobes/cupboards, separate sitting areas and kitchenettes
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Height-adjustable showerhead
Lift
Low-height door lock
Low-height view port in door
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
6 floors
At least 80% lighting from LEDs
Banquet hall
Biodegradable coffee stirrers available
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
No plastic coffee stirrers
Rooftop garden
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Free cot
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Entertainment
Flat-screen TV
Food and drink
Coffee/tea maker
Electric kettle
Kitchenette
More
Air conditioning (climate-controlled)
Desk
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Separate sitting area
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of EUR 50 per pet, per stay, plus a one-off cleaning fee of EUR 50
Service animals are welcome, and are exempt from fees
1 total (up to 20 kg per pet)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Self-parking fee: EUR 19 per day
Pet fee: EUR 50 per pet, per stay plus a one-off EUR 50 cleaning fee
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Property is also known as
By Marriott Hamburg Altona
Residence Inn by Marriott Hamburg Altona Hotel
Residence Inn by Marriott Hamburg Altona Hamburg
Residence Inn by Marriott Hamburg Altona Hotel Hamburg
Frequently asked questions
Is Residence Inn by Marriott Hamburg Altona pet-friendly?
Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 20 kg per pet. There's a fee of EUR 50 per pet, per stay. A cleaning fee of EUR 50 also applies. Service animals are exempt from fees.
How much does it cost to stay at Residence Inn by Marriott Hamburg Altona?
As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Hamburg Altona on 22 Mar 2026 start from ฿4,015, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Residence Inn by Marriott Hamburg Altona?
Self-parking is available for EUR 19 per day.
What time is check-in at Residence Inn by Marriott Hamburg Altona?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Residence Inn by Marriott Hamburg Altona?
Checkout is at noon.
Where is Residence Inn by Marriott Hamburg Altona located?
Located in Altona, this hotel is 1 mi (1.6 km) from Theatre Neue Flora and 2.6 mi (4.2 km) from Volksparkstadion. Altonaer Balkon and Harbour Museum Oevelgoenne are also within 2 miles (3 km). Schützenstraße (Mitte) Hamburg Station is only a 3-minute walk and Bahrenfeld S-Bahn is 20 minutes.
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Reviews
Residence Inn by Marriott Hamburg Altona Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The staff at this hotel are excellent- a big thanks to Daniel and his Manager for sorting out a room issue we had. Really excellent service and would definitely recommend the hotel. Very easy to access central Hamburg with good secure parking.
Well equipped studio apartment in quiet area close to the S bahn (Ostensee), less than 5 minutes walk. Good choice of eateries close by. Had to check in at Moxy next door but no problems. Excellent breakfast, lots of choice, staff brilliant.
Enjoyed this stay very much. The rooms feel brand new and it was very comfortable and well designed as well. The hotel is located in a quiet neighborhood so we really felt like we experienced what Hamburg really feels like for its residence, which makes it one that I will return to next time I’m visiting.
Nice and clean room.
Super friendly staff.
Good breakfast buffet.
Walking distance to Ottensen Station and the Altona area wich is very cozy and family friendly.
We loved this hotel and the Altona area of Hamburg so much that we extended our stay here for two more days. The room is extremely well designed and feels like a respite after walking many miles around the city sightseeing each day. We have agreed that this is our go to hotel in Hamburg, so we will definitely return and I highly recommend a stay here if you prefer hotels that are an bit off the beaten path like we do.
No staff at reception. Note to go next door to hotel moxy for service. Nice receptionist/bartender there. Airconditioning not working properly in our room. Very hot. Fortunately we could open windows to get cooler air in. Would not have been ok if warmer weather. Otherwise very high srandard to room. Full kitchen, bath even sofa.
Overall enjoyable stay - with some service mishaps
My second stay at this Renaissance Hotel was once again quite enjoyable. The room I booked was very well equipped - including a fully outfitted kitchenette, work desk and small seating area. The bed was comfortable and the room was kept very clean. The bathroom is quite small and dark, but very modern and for a single traveller it is sufficient. If you do need parking, the hotel garage is of normal size (no mini driveways!), and a safe place to park your car).
On the negative side there were some service mishaps: i.e. the only available lift breaking down on one morning, and house keeping leaving both windows open all day after cleaning, so that I came back in the evening to an ice cold room. However, service recovery was quite swift - with the lift being repaired within a few hours, and management extending their apologies for the "ice box room experience" very quickly and genuinely. The front desk staff does care about customers here, and is very, very friendly and welcoming.
Finally, the breakfast service needs to be highlighted: food and beverages on offer are first class, and the breakfast service is a truly delightful experience to start your day with.
Overall, I can definitely recommend this hotel which is conveniently located if you like the Ottensen and Altona neighborhoods. It's on a quiet street, but with a supermarket, restaurants and public transportation all in short walking distance. Good choice for Hamburg, and real value for money.
Repeat stay at Renaissance Inn by Marriott in Hamburg-Bahrenfeld, and unfortunately the service level has seriously dripped through the floor - while the s and breakfast service are still very good.
Pros: still a spacious, well-equlipped room with kitchenette, separate sofa and work desk and a small, but highly functional bathroom. Good location, great breakfast offer (cold & warm dishes and beverages are excellent and plentiful), and convenient parking garage.
Cons: service level is practically non-existent since there is hardly any staff to be seen. Check in and check out now has to be done pretty much at the sister hotel Moxy due to staff shortage. The only staff one encounters is the breakfast team, and not only are these gentlemen all very unfriendly (no greetings and not hospitality shown to anyone), but the chef even was chiding me , when I tried to take some food items in a manner he did not approve of. Honestly, not used to be berated by service staff as a guest... if this is in line with Marriott's standards, then, that's on Marriott. But for a Marriott hotel experience this is totally unacceptable. The same goes for the fact that most of the staff do not speak German nor even proper English: communication is a real challenge, and there is no sense of "Hanseatic hospitality".
Summary: if you don't want any contact with staff, then this is the right hotel for you. As a Marriott it's a failure regarding service, but the room and breakfast do deliver.
Chosen based on the reviews and that it was modern.
+ Surprisingly nice cosy breakfast (bacon would have been 'icing on the cake')
+ Modern apartments with big roomy safe for the 15" laptop
+ Okay small gym with a good spinning bike, a tower and weights
+ Could use the coffee-machine at the restaurant all day (for free)
+ Well-received when checking in
- Noisier than expected. Could hear everything from the hall (including crying babies at 7.00)
- We were facing the street (2nd floor) and even with the new windows closed we could hear cars etc. from the street
- No chance to opt out of cleaning with a sign on the door (the last day we were woken up at 7.00 by the cleaning guy...)
Disappointed - and not a 4 star level hotel experi
Having stayed in this hotel before over extended periods of time to visit family in Hamburg, the most recent stay at Residence Inn was a big disappointment. This hotel no longer "deserve" a four star rating die to the complete lack of service, the shocking speed of deteriorating room quality and an obvuous lack of care by staff and management. Some staff acted outright hostile towards guests, but most simply cannot be bothered to interact at all - even lacking the most basic politeness. Rooms show their age very clearly now, and no maintenance is done in thos property anymore: broken shower doors, spent light bulbs, black mold in the shower stall, worn out and "saggy mattresses" - it is clear that ther eis no maintenance done in the rooms owt likely due to profit maximization and cost cutting measures). While it's nice to have a small kitchen in the room, the design is impracticable (fridge is inaccessible, etc.) and finding the coffee machine full of old, used coffee pods and filthy does not instill confidence in the housekeeping service. The reception desk at Residence Inn is not staffed anymore, and guests must use the check in at the Moxy hotel (ca. 50 meters away). The staff at Moxy hotel are behaving extremely rudely and show no internest in serving guests from the Residence Inn. The latter is now an "Air BnB" charging high prices with no hotel service offered. Avoid this hotel which does not care about their guests, and is not at all worthy of a four star designation.
Das Hotel bietet geräumige, neuwertige und saubere Zimmer mit einem großes Bad.
Das Frühstück ist in Ordnung und das Personal sehr freundlich und hilfsbereit!
Die Unterkunft war toll. Wir hatten zu dritt genügend Platz. Das Zimmer war sehr gut ausgestattet für unsere Preisklasse ( Küche ( Herd, Mikrowelle, Töpfe, Teller, Tasse, Toaster, Spülmaschine, Kühlschrank...), Klimaanlage, Bügelbrett u. Bügeleisen und Tresor.
Andrea
Stayed 5 nights in Aug 2025
6/10 Okay
Falko
3 Feb 2025
Disliked: Cleanliness
Der letzte Aufenthalt in diesem Hotel!
Waren zum wiederholten Male in diesem Hotel. Wird aber das letzte Mal gewesen sein. Frühstück war sehr spärlich, Besteck und Kaffeetassen haben teilweise gefehlt und wurden erst auf Nachfrage wieder aufgefüllt.
Unser Zimmer wurde während unseres 4-tägigen Aufenthalt weder gereinigt noch wurden Handtücher getauscht. Wie schon erwähnt , die vorherigen Aufenthalte waren eindeutig besser.