Hotel Europäischer Hof Hamburg

Property class: 4

Choose dates to view prices

Reviews

8.8 out of 10
Excellent
Consider a stay at Hotel Europäischer Hof Hamburg and take advantage of free breakfast (local cuisine), a shopping centre on-site and dry cleaning/laundry services. Treat yourself to a body treatment, aromatherapy or a manicure/pedicure at SPAHH, the on-site spa. The on-site local cuisine restaurant, Paulaner Wirtshaus, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a steam room.

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Room options

View all photos for Standard Single Room

Bathroom

Standard Single Room

8.6 out of 10
Excellent
(41 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free wired internet

View all photos for Standard Double Room

Room

Standard Double Room

8.6 out of 10
Excellent
(50 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Single Room (Plus)

Bathroom

Standard Single Room (Plus)

9.0 out of 10
Wonderful
(2 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free wired internet

View all photos for Standard Double Room (Plus)

Room

Standard Double Room (Plus)

8.0 out of 10
Very good
(6 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Comfort Double Room

Room

Comfort Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

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About the area

Located in Hamburg City Center neighbourhood, Hotel Europäischer Hof Hamburg is connected to a railway/underground station. Miniatur Wunderland and Elbe Philharmonic Hall are cultural highlights, and some of the area's activities can be experienced at Hamburg Cruise Center and St. Pauli Piers. Travelling with kids? Make time for Hagenbeck Zoo, or head to an event or a match at Volksparkstadion. Visit our Hamburg travel guide
Map
Kirchenallee 45, Hamburg, HH, 20099

What's nearby

  • A large, historic building with a central arched entrance and statues on either side.
    Hamburger Kunsthalle
    4 min walk - 0.4 km
  • A city street lined with historic buildings, a prominent church spire in the distance, and a clear blue sky.
    Moenckebergstrasse
    5 min walk - 0.4 km
  • A river with buildings in the background, a street lamp, and cherry blossoms in the foreground.
    Inner Alster Lake
    9 min walk - 0.8 km
  • A large building with a spire, a fountain, and a body of water.
    Jungfernstieg
    13 min walk - 1.2 km
  • A historic building with a prominent tower and green roof, surrounded by a spacious square with pedestrians.
    Hamburg City Hall
    15 min walk - 1.3 km

Getting around

  • Hamburg Central Station
    2 min walk
  • South Central U-Bahn
    3 min walk
  • Hamburg Airport (HAM)
    33 min drive

Restaurants

  • Schweinske
    3 min walk
  • Starbucks
    3 min walk
  • dean&david
    3 min walk
  • Coffee Fellows - Kaffee, Bagels, Frühstück
    3 min walk
  • Kentucky Fried Chicken
    1 min walk

About this property

Hotel Europäischer Hof Hamburg

  • Upscale family-friendly hotel connected to the convention centre
  • Free breakfast (local cuisine), a shopping centre on-site and dry cleaning/laundry services are just a few of the amenities provided at Hotel Europäischer Hof Hamburg. Indulge in a body treatment, aromatherapy and a manicure/pedicure at SPAHH, the on-site spa. The on-site local cuisine restaurant, Paulaner Wirtshaus, offers lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a steam room.
  • Other perks at this hotel include:
    • An indoor pool
    • Valet parking (surcharge), babysitting (surcharge) and a front desk safe
    • Concierge services, a porter/bellboy and multilingual staff
    • Luggage storage, a 24-hour front desk and a banquet hall
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 275 rooms boast comforts such as laptop-friendly workspaces and separate sitting areas, as well as perks such as free WiFi and safes.
  • Other amenities include:
    • Highchairs and childcare services
    • Bathrooms with baths or showers and free toiletries
    • 49-inch Smart TVs with cable channels
    • Wardrobes/cupboards, separate sitting areas and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (EUR 26 per night)
  • Limited on-site valet parking

Food and drink

  • Free local cuisine breakfast available 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:30 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hotelbar
  • Paulaner Wirtshaus

Things to do

  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • High chair
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1925
  • Double-glazed windows
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 6 January 2025 to 1 January 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Valet parking fee: EUR 26 per night
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 12 years old are not allowed in the spa without adult supervision

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Frequently asked questions

Does Hotel Europäischer Hof Hamburg have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM to 11:00 PM.

Is Hotel Europäischer Hof Hamburg pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 30 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Europäischer Hof Hamburg?

Valet parking is available for EUR 26 per night. Limited spots are available.

What time is check-in at Hotel Europäischer Hof Hamburg?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Europäischer Hof Hamburg?

Checkout is at noon.

Where is Hotel Europäischer Hof Hamburg located?

This family-friendly Hamburg hotel is located near the airport, within a 10-minute walk of Hamburger Kunsthalle, Moenckebergstrasse and Inner Alster Lake. Alster Lakes and Markthalle Hamburg are also within 10 minutes. Hamburg Central Station is only a 2-minute walk and South Central U-Bahn is 3 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Europäischer Hof Hamburg Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Amenities

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 490 out of 1000 reviews
Rating 8 - Good. 377 out of 1000 reviews
Rating 6 - Okay. 92 out of 1000 reviews
Rating 4 - Poor. 27 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, local transport ticket was included, spa was great
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was kind, nice location
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large quiet room Very friendly receptionist Excellent breakfast
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to railway station, connected directly to airport, nice staff and great breakfast
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, great customer service at reception, good location.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location opposite Hauptbahnhof gave easy access to all
Stayed 8 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and convenient for central station
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to Hamburg central station. Many dining options and excellent transport links!
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location opposing Hamburg's central train station, walkable, easy access to public transit. Very good rooms, outstanding Spa, outstanding breakfast, outstanding piano bar for the last drink before you go to bed ...
Stayed 2 nights in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very good for transportation around the city, lots of connections and the staff were very helpful
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent reception staff who spoke good English and gave me a room 4 hours ahead of check-in (on a very hot day).
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Opposite the Hauptbahnhof, so it’s perfect for public transport, especially with the included transport ticket provided by the hotel.
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Welcoming helpful staff. Clean rooms and facilities. Breakfast is great.
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice tidy rooms. Friendly atmosphere.
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is conveniently located across from the train station. The rooms are well equipped, but the real win is breakfast. Breakfast is fantastic. Great way to start a trip.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb

A really nice hotel, just across the street from the Hbf. Super service and a brillant breakfast. I keep returning to this hotel.
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a 9.3 very good price to quality ratio. Will recommend for families. A small adventure for the kids and relaxed time for the parents.
Stayed 5 nights in Mar 2024
Verified review

6/10 Okay

Liked: Amenities, property conditions & facilities
A great hotel across the street from the train station, and walking distance to shops, malls, and many great restaurant. The room was clean, and comfortable. We always stay in this hotel whenever possible. They have a great breakfast buffet. Staff are friendly and helpful.
Stayed 1 night in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location across from the train station. Rooms a little tired and no air conditioning (it was 30 degrees at 10pm), but a fabulous pool made up for it.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right near Central Station. Great breakfast buffet. Super pool and water slide. Spa is a bonus. Some areas nearby seemed questionable but right around hotel was safe
Stayed 5 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spa and pool. Large breakfast selection, good quality food and good coffee. Negative: mattress to soft
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfectly good hotel

It is a comfy hotel. The room was very comfortable and the breakfast was substantial. My only quibble is that the layout of the hotel is somewhat confusing. It would help if they included a map of the floor plan on the website
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and lovely spa.

Convenient location opposite the train station. Three spas and lots of relaxation zones on different levels above the pool. The spa is from 7am till 10 or 11pm, so very helpful to those arriving late. Staff were very friendly and we enjoyed the piano playing in the bar. The room (double) was spacious.
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very central

It was a lovely hotel, staff were lovely. It’s in a central location and right near the main train station. The internet was very hit and miss.
Stayed 2 nights in Sep 2023