โรงแรมสำหรับครอบครัวใน แฮมเบิร์ก

"Scammed out of hard earned money. The clerk claimed to not have my reservation even though everything was confirmed and she tried to double to cost. I rejected the offer. Still haven’t received a refund for the reservation they supposedly didn’t receive. Seems pretty fishy to me."

"I called to confirm with the property that my reservation was canceled. I spoke with Expedia who shared they would reach out but I wanted to be safe and follow up. I spoke with Barbra, who was amazing. Actually someone who should be running the place after my experience. She advised I call in the morning and speak with Mike or Kim - the managers on site. Unfortunately she wasn’t familiar with policy as she’s new and still in training. I called the next morning to connected with Kim. I explained...

"yse"

"Place is very run down and clearly was just recently reopened. Renovations are currently underway but until then, the place is not great."

"Paid for an upgraded room days before arriving- was given the wrong room upon check-in. Brought it to the attention of staff and was told it was the correct room. Showed the front desk the upgrade confirmation and was advised that they didn’t have any other rooms available, they were under “remodel”. Was told that one would be clean 2 hours after check-in. Was told we’d be moved without charge. Got another room and it was wrecked; the fire place was out of order, curtains ripped and wouldn’t...

"breakfast was ok, fresh and clean, never crowdy, with time enough for all needs. Enough Parking Easy and safe,"

"This hotel was clean and comfy"