We went to 2 days 1 night cruise.We were greeting by Linh ,cruise manager,she was very niceThe cebin crew were very professional and friendly and always happy to assist.Boat was beautiful,clean and my room with balcony was beyond our expectation,bed was comfortable but quite small.The food was delicious and plenty.Strongly recommend by pick syrena as your boat.Thank you Syrena for wonderful trip.
jp
ตรวจสอบแล้ว
8/10 ดี
Frederic
21 เม.ย. 2024
ชื่นชอบ: พนักงานและบริการ
Good experience but could be improved
The ship is definitely older but functional. Friendly staff and helpful. Bring water as they charge for it through the cruise (all beverages are for sale). They need to improve their timetable as all boats are trying to do the same activities at the same time leading to the sites being extremely crowded (the second morning the sites were empty!). Overall worth it but if I was to go again, I would do a longer cruise or a day cruise.
Fantastik god service ombord, maden var super og værelserne var rene og pæne. Vi var heldige at få værelse på 1. sal hvilket betød en fantastisk udsigt til bjergene
Inge Marie
เข้าพัก 1 คืน, กุมภาพันธ์ 2020
ตรวจสอบแล้ว
6/10 พอใช้
Mark
1 ม.ค. 2020
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Staff and service was excellent, However our room was very cramped and the double bed suffered from a gap in the middle. The boat was in ok condition, the food and bar service was ok. I would recommend spend a bit more money and getting on one of the larger boats
Staffs were all nice and friendly. Food and beverage were excellent. They also produced inexpensive food upon requests. The rooms were big, clean and tidy. I was so happy to have a bathroom with a big window, so that I could enjoy the view of Ha Long Bay while taking a shower. The wood structure was a bit outdated, but overall still quite cozy.
NT
เข้าพัก 1 คืน, พฤศจิกายน 2019
ตรวจสอบแล้ว
8/10 ดี
Cuong
9 ม.ค. 2019
ชื่นชอบ: ความสะอาด, ความสะดวกสบ ายของห้องพัก
Very touristy activities and crowded.
Some random staff shouting at me to get out of my room for checkout with an hour left to go! Could not speak English so he just waved his hand and shouted checkout checkout repeatedly!
Food is ok for catering style and buffet. The views of Ha Long which is what you do this for is fantastic especially at night and in the morning sun.
Everything was fantastic about this overnight experience with Syrena Cruises. The staff were very attentive and nothing was a problem for them. We had a room with a balcony with a fantastic view of the limestone islands jutting out of the water. The meals were beautiful and we also did a cooking lesson with spring rolls. The activities were also great. We walked through a huge cave, swam at a beach and there was a chance to climb a hill to a temple. We also did tai chi early in the morning. I would definitely recommend Syrena Cruises.
Very nice people and efficiently run trip.
The rooms were in good condition with effective facilities.
ผู้เข้าพักจริง
เข้าพัก 1 คืน, เมษายน 2018
ตรวจสอบแล้ว
8/10 ดี
Stefano
26 มี.ค. 2018
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Halongbucht-Tour im März
Die Cruise in der Halongbucht war sehr schön. Ebenso das Schiff.. Der Transport mit dem Bus von Hanoi in die Bucht (ebenso zurück) dauerte jedoch viel länger als angegeben.Auch mussten wir vor der Rückfahrt 2 Stunden auf dem Schiff im Hafen auf den Bus warten. Die Crew war freundlich und hilfsbereit.
Really nice trip made even better by the great staff. The only disappointing thing was the wait for the transfer back to Hanoi but otherwise a really highly recommended cruise.