"Amazing service from the moment we arrived until the moment we left. We were greeted and offered beverages upon arrival/check in. Rooms were ready and Evan at the front desk was cheerful and welcoming. We were celebrating our anniversary and felt pampered by an unexpected surprise.
Great location just steps from the beach. Free chairs (2) and an umbrella on the beach made it comfortable to stay out all day. Staff from the hotel rounded often to see if we needed anything.
Highly recommend this hotel and will return on our next Clearwater beach trip."
"When I reserved the room, I was asked on the website whether or not we were planning our stay for a special occasion. I indicated that we were celebrating our wedding anniversary. We whe returned from dinner, staff had brought us a bottle of champagne, chocolate covered strawberries, and vouchers for a free breakfast. Overall, we were very impressed."
"There was no hot water a couple of times when I tried to take a shower. The phone in the room didn't work to reach the front desk. There was no light in the room next to the balcony. Just a sofa, 2 chairs and the TV, but no lights."
"Was told there would be a hot tub there wasn’t any. Wasn’t a lot of help either. Towels weren’t clean all the way. And you have to pay for parking which makes no sense. If I’m staying there. Pool wasn’t clean couldn’t get in."
"The pool and staff were nice. Margaritaville no longer has access to the Sapphire gym. When my husband asked about it they just said they don’t have access anymore. Later on, we found out you can get vouchers to Shoreline Barbell Club in Port Isabel. That would have been helpful to know. The grounds are nice and clean; however, the cleanliness of the room was subpar. The counters were sticky and had cereal on it, the pantry was stinky, the trash can was disgusting, and the bathrooms needed some TLC as there was mold and buildup everywhere."
"Rented thru Expedia it said 2 free breakfast buffets per day, they took it off bill but instead they were being charged to the room at the final receipt surprise"