Outdoor pool, pool loungers

Reviews of Holiday Inn Guin, an IHG Hotel

3 out of 5
Holiday Inn Guin, an IHG Hotel
5750 Highway 44, Guin, AL

Reviews

9.2

Wonderful

Rating 10 - Excellent. 239 out of 331 reviews" "
Rating 8 - Good. 65 out of 331 reviews" "
Rating 6 - Okay. 13 out of 331 reviews" "
Rating 4 - Poor. 5 out of 331 reviews" "
Rating 2 - Terrible. 9 out of 331 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

scot

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean easy checking
Stayed 1 night in May 2024

10/10 Excellent

Marla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a clean, quiet hiotel with healthy breakfast options and Tesla charging for our car! We have stayed there a few times!
Stayed 2 nights in May 2024

6/10 Okay

Karen

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2024

2/10 Terrible

David

Liked: Cleanliness, staff & service, property conditions & facilities
They had no rooms when I arrived
Stayed 1 night in May 2024

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and most of all a very comfortable bed!
Stayed 1 night in Apr 2024

10/10 Excellent

Belinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and staff were incredibly awesome!
Stayed 2 nights in Apr 2024

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Nice staff. Easy to get around. Only downside was no complimentary breakfast.
Stayed 1 night in Apr 2024

10/10 Excellent

Marsha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Apr 2024

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff very clean. Restaurant was very good
Stayed 1 night in Apr 2024

10/10 Excellent

Jane, Anderson

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Joy

Stayed 1 night in Mar 2024

10/10 Excellent

Mark

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, very kind and attractive
Stayed 1 night in Mar 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
I always enjoy staying in Guin. Everyone is so nice & helpful. The rooms are clean and nice. Love that water & coffee are free. Thanks for a great stay!
Stayed 1 night in Mar 2024

10/10 Excellent

Chelsea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

KATHRYN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

WALID, Stone Mountain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, helpful staff, decent restaurant, generous portions
Stayed 2 nights in Jan 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Clean Room, Friendly staff and I loved the full Bar and restaurant as I was tired after a long drive
Stayed 1 night in Jan 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

TIMOTHY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Charles

Liked: Cleanliness, property conditions & facilities
Top notch on housekeeping. Good check in staff . Breakfast experience was okay. Overall I really like the place.
Stayed 2 nights in Dec 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall best holiday in express stay. I have stayed in many and this one is absolutely the top of the line. Thanks to the front desk and all others there. Will be returning.
Stayed 1 night in Dec 2023

2/10 Terrible

Lisa

Disliked: Staff & service
Bad service
We paid for our room through hotels.com When we arrived we were charged again my the hotel clerk with the card we gave for incidentals. We still haven’t received our refund.
Stayed 1 night in Dec 2023

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023

4/10 Poor

Michael

Travelled with partner
Disliked: Amenities
There isn’t any restaurants anywhere near by, only the restaurant inside the hotel. I called them twice for service and they never answered the call. I went down and couldn’t anyone to help. There also was some kind of party going on on the first floor that was so loud we could hear it in our room on the second. I’m not sure why they would allow an event that was so loud travelers looking for rest couldn’t get any sleep.
Stayed 1 night in Dec 2023

10/10 Excellent

APRIL

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was great
Stayed 1 night in Dec 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Vending machines
Stayed 1 night in Nov 2023

10/10 Excellent

bettye

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always clean! Ppl are nice. The breakfast is wonderful!!
Stayed 1 night in Nov 2023

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stat was good as always. We have stayed here several times. The only complaint we have is the restaurant isnt very good. We have tried it several times and have never eaten the meal. The staff is friendly and super nice in the restaurant but the food just isnt good.
Stayed 1 night in Nov 2023

8/10 Good

Tammy

Stayed 1 night in Nov 2023

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Feasie

Stayed 1 night in Oct 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is next level. Friendly service and the room is comfortable and clean.
Stayed 2 nights in Sep 2023

10/10 Excellent

Tena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel - exceptionally clean
We were greeted right away and the front desk was very respectful and courteous. The hotel was exceptionally clean and so was our room. I would recommend this hotel to everyone. They allow dogs which is a plus for us!
Stayed 1 night in Sep 2023

10/10 Excellent

Misty

Stayed 2 nights in Sep 2023

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great
Stayed 2 nights in Aug 2023

10/10 Excellent

Rick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Did not like the fact that now your Hotel charges for Breakfast.
Stayed 1 night in Aug 2023

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Staff was awesome. Very clean. Helped and over the top in help retrieving my left behind item. Super stay!!
Stayed 1 night in Jul 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
We've stayed there before and stay there whenever we go to Florida.
Stayed 1 night in Jul 2023

10/10 Excellent

Carrie

Stayed 1 night in Jul 2023

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay!
Comfortable and clean. That’s what I look for and that is what we got
Stayed 2 nights in Jul 2023

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff.
Stayed 1 night in Jun 2023

10/10 Excellent

Nancy

Stayed 4 nights in Jun 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very remote
Stayed 1 night in Jun 2023

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best place to stay
On my cross country trip between Florida and New Mexico, this was by far the best hotel I stayed in. Great service, clean comfortable room, quiet, elevators (which I need- no carrying luggage upstairs!). The breakfast buffet was very good, with the best biscuits and gravy I've had since my mama made them years ago. I highly recommend the hotel in every area, and will stay there again.
Stayed 1 night in May 2023

10/10 Excellent

Deena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Comfortable beds, super clean & updated. Will stay here again!
Stayed 2 nights in May 2023

10/10 Excellent

Marsha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and clean
Stayed 1 night in May 2023