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Hotel Suites Del Real

3.0 star property
Urban retreat offers outdoor pool relaxation and on-site dining at Hotel Suites Del Real, just steps from the vibrant energy of Expo Guadalajara

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Travelers can swim in the outdoor pool or relax on the sunny terrace at Hotel Suites Del Real. The on-site restaurant, Del Real, serves delicious meals all day. Friendly front desk staff offers 24/7 luggage storage, and guests enjoy free WiFi in their rooms.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services

Room options

View all photos for Standard Room

Standard Room | Iron/ironing board, free WiFi, bed sheets

Standard Room

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi
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About the area

Located in Zapopan, Hotel Suites Del Real is in the entertainment district. Minerva Roundabout and Basilica de Zapopan are notable landmarks, and travellers looking to shop may want to visit Plaza del Sol and Avienda Chapultepec. Looking to enjoy an event or a game? See what's going on at Akron Stadium or Telmex Auditorium. Visit our Zapopan travel guide
Map
Av. Lopez Mateos Sur , Fracc. La Calma, 5045, Zapopan, JAL, 45070

What's nearby

  • A clock tower, palm trees, and historic buildings under a blue sky.
    Plaza del Sol
    8 min drive - 3.1 km
  • Unidad Deportiva Paseos del Sol
    8 min drive - 2.3 km
  • Galleries Theater
    8 min drive - 2.7 km
  • Majestic Casino
    8 min drive - 2.7 km
  • Akron Stadium
    24 min drive - 8.8 km

Getting around

  • Espana Station
    4 min drive
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    34 min drive

Restaurants

  • Tacos Charlie
    1 min walk
  • Tortas Toño
    4 min walk
  • Antojitos Mexicanos La Tía Coco
    7 min walk
  • Tacos Juan Carlos
    3 min walk
  • Fogon Do Brasil
    4 min walk

About this property

Hotel Suites Del Real

  • Hotel near Plaza del Sol
  • At Hotel Suites Del Real, you can look forward to a terrace, dry cleaning/laundry services and a bar. Be sure to enjoy a meal at Del Real, the on-site restaurant. Free in-room WiFi and conference space are available to all guests.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool
    • Free self-parking
    • Buffet breakfast (surcharge), luggage storage and a 24-hour front desk
    • 1 meeting room and smoke-free property
  • Room features
  • All 75 rooms offer comforts such as free WiFi and free bottled water.
  • Extra amenities include:
    • Bathrooms with showers and free toiletries
    • TVs with cable channels
    • Daily housekeeping and phones

Similar properties

Reception
Hotel Expo Plaza Business and Family Guadalajara
Zona Expo
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
7.6 out of 10, Good, 521 reviews
The price is ฿1,199
฿1,451 total
includes taxes & fees
30 Jun - 1 Jul
Hotel Expo Plaza Business and Family Guadalajara
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Del Real

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and window guards

We should mention

This property does not have any lifts
Pool access available from 10:00 AM to 7:00 PM

Frequently asked questions

Does Hotel Suites Del Real have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM to 7:00 PM.

Is Hotel Suites Del Real pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Suites Del Real?

Self-parking is free at this property.

What time is check-in at Hotel Suites Del Real?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Suites Del Real?

Checkout is at noon.

Where is Hotel Suites Del Real located?

Situated in the entertainment district, this hotel is 1.1 mi (1.8 km) from Majestic Casino and within 3 miles (5 km) of Plaza del Sol and Expo Guadalajara. Galleries Theater and Western Institute of Technology and Higher Education are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Suites Del Real Reviews

7.4

Good

7.6

Cleanliness

8.0

Location

8.0

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 80 out of 302 reviews
Rating 8 - Good. 104 out of 302 reviews
Rating 6 - Okay. 63 out of 302 reviews
Rating 4 - Poor. 32 out of 302 reviews
Rating 2 - Terrible. 23 out of 302 reviews

Reviews

Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
La primera habitación que s me asigno, tenemos a un olor a humedad y el mueble que servía de tocador estaba muy maltratado. Solicite un cambio y me dieron una habitación mejor, no olua a humedad, el tocador estaba en buenas condiciones pero las cortinas gruesas no se podían recorrer ni para cerrarlas ni para abrirlas.
Stayed 1 night in Jul 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno
Stayed 3 nights in Jul 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service
Pésima atención, no respetaron a mi visita, no le permitieron pasar a pesar de que se pago por dos personas !!! cuando voy a regresar????????JAMAS… al contrario voy a dar mala recomendación.
Stayed 2 nights in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si
Stayed 5 nights in May 2021
Verified

2/10 Terrible

Francisco

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Bad bad

No ????
Stayed 3 nights in May 2021
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Deberían tener más atención en la limpieza y más por lo del COVID ya que ni siquiera limpiaron el buró el segundo día, solo tendieron cama y pusieron toallas. No hay sillas para sentarse en el área de alberca, claro que deberían tener sana distancia pero se me hace incómodo sentarse en el piso
Stayed 3 nights in Mar 2021
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

stancia

Muy comoda la estancia, solo quecasi no salio agua caliente
Stayed 1 night in Apr 2021
Verified

8/10 Good

DARWIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cambien regaderas y todo estará bien

Bien hotel. En buena zona. Buenos precios. Solo cuentan con regaderas antiguas y poco confortables
Stayed 1 night in Apr 2021
Verified

6/10 Okay

Antonio

ALBERCA

En el área de alberca se encontraba un grupo de aproximadamente 10 personas adultas entre hombres y mujeres ingiriendo bebidas embriagantes, escandalizando, con un lenguaje vulgar , música con alto volumen , no obstante que había familias y niños pequeños en la misma área. Sin que nadie del personal de seguridad les llamará la atención.
Stayed 1 night in Apr 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice, but would have liked to have a mini fridge to kept my beverage cold
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo bien, el servicio que me dieron, por precio que pague, no se puede exigir de más
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great customer service

Hotel personnel, particularly the room service delivery staff and cleaning staff were exceptionally nice and courteous
Stayed 3 nights in Jan 2021
Verified

8/10 Good

JoséAnzaldo

Liked: Cleanliness, amenities, property conditions & facilities
El establecimiento es bueno pero sería mejor si el personal fuera más atento, pacen robots.
Stayed 2 nights in Nov 2020
Verified

8/10 Good

Karla Edith

Liked: Cleanliness, staff & service, property conditions & facilities
En general bien, el restaurante muy rico todo
Stayed 1 night in Nov 2020
Verified

4/10 Poor

ingmoedano

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta en muy malas condiciones de mantenimiento, lo cual le da el aspecto de sucio y descuidado, los extractores de aire en los baños están saturados de tierra, las puertas de habitaciones están golpeadas, no tiene chapa de seguridad por dentro, el estacionamiento que ofrecen como parte del hotel esta fuera del mismo en la calle y sin correcta iluminación, ni cámaras de seguridad. Falta cordialidad y amabilidad en el trato por parte del personal de hotel. Deben encontrar formas de uso de la alberca en esta etapa de contingencia, recomiendo reserva de la misma. La única persona amable y rescatable del hotel es el mesero de su restaurante, quien es muy amable; pero el hotel no le da los recursos necesarios para trabajar, no teniendo los alimentos completos que ofrecen como desayuno... quieres tocino no hay, quieres pan, no hay, quieres jugo esta viejo, quieres fruta, solo hay papaya,... no, no es verdad ya no hay papaya.
Stayed 2 nights in Nov 2020
Verified

4/10 Poor

Mel

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel is old, equipment and facilities are old and in poor shape, poor hot water supply, dirty and health questionable bed sheets. Smell of dirty socks coming from bed. Found what appeared to be a small snake in the shower.
Stayed 5 nights in Oct 2020
Verified

10/10 Excellent

JOSE LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Corta estancia pero muy agradable muy buen hotel el personal todo
Stayed 1 night in Aug 2020
Verified

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
excelente
Stayed 1 night in Jul 2020
Verified

8/10 Good

IgarSevilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo que no me gusto que si tiene estacionamiento privado no me ofrecieran el servicio ya que mi vehículo quedo en la avenida principal y existe el riesgo que te lo puedan abrir. Felicidades al Restaurante el mesero del turno matutino con una actitud muy agradable y siempre al pendiente de lo que el cliente requiera.
Stayed 1 night in Jun 2020
Verified

8/10 Good

Enrique

Liked: Cleanliness, staff & service, room comfort

detalles de estadia

les falta mantenimiento, en la puerta se traba mucho la chapa y tardaba en abrir, la mezcladora del lavabo casi no salía agua fría.
Stayed 4 nights in Mar 2020
Verified

8/10 Good

José Octavio

Liked: Staff & service, property conditions & facilities, room comfort

Climaticen la alberca

Todo muy bien, limpieza, comida buena en el restaurante, solo sugeriría que climatizaran la alberca, el agua estaba súper helada, sólo ese detalle
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El colchón aguado. Limpio el cuarto y hotel en general y en el restaurante los meseros con una actitud de servicio excelente
Stayed 1 night in Feb 2020
Verified

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
falta de instalaciones y servicios, no tienen control remoto ni para la TV ni para el aire acondicionado
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Lisbia Artemisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agradable estancias en Hotel Suites del Real. Personal amable, instalaciones limpias y seguras.
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hay buen servicio, instalaciones limpias, buen precio.
Stayed 1 night in Jan 2020