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"Parking good"

"Great location for town centre. Good sized room and had everything you needed. Most of the staff friendly (especially the 2 ladies). Breakfast good value for money. Car park next door you have to pay for but it was reasonable."

"Everything you’d expect from a comfy hotel stay is provided by this beautiful hotel. Rooms are airy and clean. The bed and pillows were comfy and clean. My and partner stayed during the Download festival and loved it."

"Nice breakfast Parking easy "

"Great stopover near M1 really decent food and drink good breakfast overall good experience only downside could hear upstairs flat when he came in and got up for early morning jog maybe blackout blinds for window and door glass other than that all good would definitely use again staff all very friendly and pleasant"

"Very nice well maintained property i just picked the wrong day as no meals served on a Monday evening. However, will not stop me visiting again as aware of this now."

"Lovely room and facilities but why charge for car park if you’re staying, appreciate it’s near the airport but there must be a way of controlling access without penalising guests who have already paid to stay."

"Friendly and quick check in at 2am, very efficient. Room very comfortable, 2 extremely comfy double beds and bathroom was immaculately clean and well maintained"

"It adequately served the purpose for an overnight stay to catch an early flight"

"Location on point, room was out of a book and staff were impeccable xx"

"Check in was a joke . Rang bell 3 times before anyone came to reception. When they did arrive tried to charge me again when I had already paid. My message said breakfast ( continental was included) . Got up next day and female staff member said it wasn’t so we went elsewhere for breakfast. ON return I showed them message from hotel to say it stated breakfast was included. They did give us it the day we were leaving. They didn’t offer to reimburse for breakfast as their mistake I asked for two...

"The reception team excellent and very helpful. Room lovely and clean well presented. Parking for disabled was poor only 4 spaces we could see. Bar very pleasant but extremely expensive. We would stay again"

"Very pleasant welcoming staff great location for us as we were attending a party nearby. Pleasant and clean room and would use The Star again if we have to return to the area "

"Clean room, spacious, with a Marco Pierre white restaurant on-site. Bit pricey but we worth it. "

"Hotel looking somewhat dated and shabby in places. Breakfast had plenty to choose from. Staff friendly and helpful. Good parking. Room had everything we needed"

"Very dated and tired furnishings. Strange skylight in the bathroom which was full of cobwebs and dead moths. One of the drawers still had the previous occupant's belongings in. Lock on the bedroom door was very loose and temperamental. Staff seemed friendly. Hotel location was very convenient and we had a good night's sleep."

"Nice clean room, good shower and beds. It's such good value and basic which is all I needed as was at the BTCC at Donginton Park all day. Nice selection of beers in the bar and friendly staff. This is my second time using this hotel and will use again in the future."

"Very friendly and helpful staff."