"This is a beautiful property with lots of history and character but not at expense of a comfy bed and decent bathroom etc. Has a lift and a self check in which was helpful. We are in the restaurant for brekky and dinner and it was great and they did fabulous cocktails in the Tickets Bar. Good location close to station obviously and was quiet and comfy whilst also being a big fancy. Would stay again."
"Check in is so easy here. Staff are great. Room was nice and clean. Area around the hotel is great, plenty of shops and places to eat. Easy walk to the city centre or 5 mins to the metro station to either city centre or airport."
"We were aware that the hotel was being refurbished however we were not expecting it to be as dark and dingy and unwelcoming. There were buckets on the stairs for the leaks from the ceiling, plaster falling off walls, a dangerous old lift…. There were only 2 useable sockets in the room which meant the fridge had to be unplugged. There was no hot water for our shower for about 15 minutes. The breakfast for some reason was served a long way away from reception in the ballroom which was fully laid...
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