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Imperial Hotel Gold Coast

5.0 star property
Travelers rejuvenate with professional massage treatments or lounge poolside where comfortable cabanas and sun loungers create a perfect relaxation spot

Choose dates to view prices

The Imperial Hotel Gold Coast sits conveniently near Broadwater Parklands, offering a true retreat experience. Guests enjoy thoughtful spa services, sip cocktails by the pool, and unwind in private cabanas. The property includes free WiFi and a coffee shop for morning essentials.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Restaurant
  • Air-conditioning
The current price is ฿4,964
฿5,460 total
includes taxes & fees
11 May - 12 May

Room options

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Showing 51 of 51 rooms

View all photos for Broadwater Suite

Premium bedding, in-room safe, desk, blackout curtains

Broadwater Suite

  • Sleeps 3

View all photos for Superior Room

Premium bedding, in-room safe, desk, blackout curtains

Superior Room

  • Sleeps 2

View all photos for Deluxe Suite

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Deluxe Suite

  • Sleeps 3

View all photos for Superior Suite

Premium bedding, in-room safe, desk, blackout curtains

Superior Suite

  • Sleeps 3

View all photos for Broadwater Suite

Premium bedding, in-room safe, desk, blackout curtains

Broadwater Suite

  • Sleeps 3
  • Free Wi-Fi

View all photos for Two Bedroom Condominium With Pool

Premium bedding, in-room safe, desk, blackout curtains

Two Bedroom Condominium With Pool

  • Sleeps 4

View all photos for Three Bedroom Condominium With Plunge Pool

Premium bedding, in-room safe, desk, blackout curtains

Three Bedroom Condominium With Plunge Pool

  • Sleeps 6
  • Free Wi-Fi

View all photos for Superior King

Superior King | Premium bedding, in-room safe, desk, blackout curtains

Superior King

8.6 out of 10
Excellent
(47 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Lagoon King

Lagoon King | Premium bedding, in-room safe, desk, blackout curtains

Lagoon King

8.6 out of 10
Excellent
(18 reviews)
  • Lagoon view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom | Premium bedding, in-room safe, desk, blackout curtains

Superior Suite, 1 Bedroom

8.2 out of 10
Very good
(15 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Suite

A hotel room with a large window, a blue sofa, a TV on a cabinet, and a decorative lamp.

Deluxe Suite

  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Lagoon Suite

Lagoon Suite | Premium bedding, in-room safe, desk, blackout curtains

Lagoon Suite

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Imperial Suite

Imperial Suite | Private kitchen | Electric kettle

Imperial Suite

  • Lagoon view
  • 160 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Two Bedroom Condo (Mid-Level)

Premium bedding, in-room safe, desk, blackout curtains

Two Bedroom Condo (Mid-Level)

  • Water view
  • 143 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Lagoon King

Premium bedding, in-room safe, desk, blackout curtains

Lagoon King

  • Sleeps 3

View all photos for Lagoon Double Room

Premium bedding, in-room safe, desk, blackout curtains

Lagoon Double Room

  • Sleeps 3

View all photos for Three Bedroom Condo (Mid-level)

Premium bedding, in-room safe, desk, blackout curtains

Three Bedroom Condo (Mid-level)

  • Water view
  • 200 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Three Bedroom Condo (Rooftop)

Premium bedding, in-room safe, desk, blackout curtains

Three Bedroom Condo (Rooftop)

  • Water view
  • 300 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Three Bedroom Condo (Pool)

Private pool

Three Bedroom Condo (Pool)

8.0 out of 10
Very good
(1 review)
  • Water view
  • 250 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Two Bedroom Condo (Rooftop)

Premium bedding, in-room safe, desk, blackout curtains

Two Bedroom Condo (Rooftop)

  • Water view
  • 260 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Two Bedroom Condo (Pool)

Private pool

Two Bedroom Condo (Pool)

  • Water view
  • 200 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Broadwater Suite

Broadwater Suite | Living area | 55-inch Smart TV with cable channels

Broadwater Suite

  • Water view
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Double

Premium bedding, in-room safe, desk, blackout curtains

Superior Double

8.8 out of 10
Excellent
(46 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Lagoon Double

Premium bedding, in-room safe, desk, blackout curtains

Lagoon Double

9.2 out of 10
Wonderful
(5 reviews)
  • Lagoon view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Accessible King Room

Premium bedding, in-room safe, desk, blackout curtains

Accessible King Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Two Bedroom with Private Plunge Pool

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Two Bedroom with Private Plunge Pool

  • Sleeps 4

View all photos for Two Bedroom Rooftop Condominium

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Two Bedroom Rooftop Condominium

  • Sleeps 4

View all photos for Three Bedroom Rooftop Condominium

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Three Bedroom Rooftop Condominium

  • Sleeps 6

View all photos for Superior King Room

Premium bedding, in-room safe, desk, blackout curtains

Superior King Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • Free Wi-Fi

View all photos for Superior Two Double Room

Premium bedding, in-room safe, desk, blackout curtains

Superior Two Double Room

  • Sleeps 3

View all photos for King Room With Lagoon View

Premium bedding, in-room safe, desk, blackout curtains

King Room With Lagoon View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • Free Wi-Fi

View all photos for Two Double Room With Lagoon View

Premium bedding, in-room safe, desk, blackout curtains

Two Double Room With Lagoon View

  • Sleeps 3
  • Free Wi-Fi

View all photos for King Or Two Double Room With Balcony

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King Or Two Double Room With Balcony

  • Sleeps 3
  • Free Wi-Fi

View all photos for Junior Suite With Lagoon View

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Junior Suite With Lagoon View

  • Sleeps 3

View all photos for Three Bedroom Condominium(Rooftop)

Premium bedding, in-room safe, desk, blackout curtains

Three Bedroom Condominium(Rooftop)

  • Sleeps 6
  • Free Wi-Fi

View all photos for Two Bedroom Condominium(Rooftop)

Premium bedding, in-room safe, desk, blackout curtains

Two Bedroom Condominium(Rooftop)

  • Sleeps 4
  • Free Wi-Fi

View all photos for Imperial Suite

Premium bedding, in-room safe, desk, blackout curtains

Imperial Suite

  • Sleeps 2

View all photos for Superior King

Premium bedding, in-room safe, desk, blackout curtains

Superior King

  • Sleeps 3

View all photos for Three bedroom Condominium(Mid Level)

Premium bedding, in-room safe, desk, blackout curtains

Three bedroom Condominium(Mid Level)

  • Sleeps 6
  • Free Wi-Fi

View all photos for Imperial Suite

Premium bedding, in-room safe, desk, blackout curtains

Imperial Suite

  • Sleeps 2

View all photos for Deluxe Suite

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Suite

  • Sleeps 3
  • Free Wi-Fi

View all photos for Two bedrooms Condominium(Mid Level)

Premium bedding, in-room safe, desk, blackout curtains

Two bedrooms Condominium(Mid Level)

  • Sleeps 4
  • Free Wi-Fi

View all photos for Superior Suite

Premium bedding, in-room safe, desk, blackout curtains

Superior Suite

  • Sleeps 3
  • Free Wi-Fi

View all photos for Suite With Lagoon View

Premium bedding, in-room safe, desk, blackout curtains

Suite With Lagoon View

  • Sleeps 3
  • Free Wi-Fi

View all photos for 2 Bedroom Condominium

Premium bedding, in-room safe, desk, blackout curtains

2 Bedroom Condominium

  • Sleeps 4

View all photos for 3 Bedroom Condominium

Premium bedding, in-room safe, desk, blackout curtains

3 Bedroom Condominium

  • Sleeps 6

View all photos for Lagoon Room

Premium bedding, in-room safe, desk, blackout curtains

Lagoon Room

  • Sleeps 3

Lagoon Suite

  • Sleeps 3

View all photos for Three Bedroom Condominium - Rooftop

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Three Bedroom Condominium - Rooftop

  • Sleeps 6

View all photos for Two Bedroom Condominium - Pool

Premium bedding, in-room safe, desk, blackout curtains

Two Bedroom Condominium - Pool

  • Sleeps 4

View all photos for Superior Double

Premium bedding, in-room safe, desk, blackout curtains

Superior Double

  • Sleeps 3

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About the area

Located in Main Beach, a neighbourhood in Gold Coast, Imperial Hotel Gold Coast is near theme parks and near the beach. Cavill Avenue and Pacific Fair Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Warner Bros. Movie World and Dreamworld. Travelling with kids? Consider Gold Coast Aquatic Centre, or check out an event or a game at Gold Coast Turf Club. Spend some time exploring the area's activities, including winery tours. Visit our Gold Coast travel guide
Map
94 Seaworld Dr, Main Beach, QLD, 4217

What's nearby

  • Marina Mirage Shopping Centre
    Marina Mirage Shopping Centre
    1 min walk - 0.1 km
  • Sea World
    Sea World
    10 min walk - 0.9 km
  • Tedder Avenue
    Tedder Avenue
    12 min walk - 1.1 km
  • Southport Broadwater Parklands Gold Coast Queensland Australia
    Broadwater Parklands
    15 min walk - 1.3 km
  • Mariner's Cove Marina
    2 min walk - 0.2 km

Getting around

  • Cypress Avenue Station
    7 min drive
  • Varsity Lakes Station
    20 min drive
  • Gold Coast, QLD (OOL-Coolangatta)
    42 min drive

Restaurants

  • Peter's Fish Market
    3 min walk
  • McDonald's
    4 min drive
  • La Luna Beach Club
    6 min walk
  • Omeros Brothers Seafood Restaurant
    4 min walk
  • Uncle Bill's Kitchen
    4 min drive

About this property

Imperial Hotel Gold Coast

Luxury family-friendly hotel near Surfers Paradise Beach
Take advantage of a marina, a poolside bar and a terrace at Imperial Hotel Gold Coast. Treat yourself to spa services, such as a facial, a body scrub or a massage. The on-site restaurant, Le Jardin, offers brunch, lunch, light fare and pool views. Free WiFi in public areas is available to all guests, along with a coffee shop/cafe and a garden.
Other perks include:
  • An outdoor pool, along with cabanas and sunloungers
  • Free self-parking, plus valet parking (surcharge)
  • Limo/town car service, buffet breakfast (surcharge) and an electric car charging station
  • Express check-out, a front desk safe and a ballroom
  • Guest reviews say great things about the breakfast, pool and helpful staff
Room features
All 200 rooms boast comforts, such as private indoor hot tubs and 24-hour room service, in addition to perks, such as premium bedding and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Jetted bath, free toiletries and hairdryers
  • 55-inch Smart TVs with cable channels
  • Wardrobes/cupboards, balconies and childcare services

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฿7,205 total
includes taxes & fees
5 May - 6 May
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free covered self parking on site
  • Covered valet parking on site (AUD 50 per night)
  • Limited on-site self and valet parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AUD 52 for adults and AUD 26 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Il Barocco
  • Le Jardin

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room babysitting
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Spa

  • Body scrubs
  • Facials
  • Hot stone massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No lift
  • Wheelchair accessibility

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.8 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property's breakage deposit is refundable via credit card within 14 days after check-out, pending room inspection.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 65.0 per night.
Cots (infant beds) are available for AUD 45.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: AUD 1000 per night
  • A damage deposit of AUD 300 will be collected before check-in.

We have included all charges provided to us by the property.

The listed deposit varies by room type.

Optional extras

  • Fee for buffet breakfast: from approximately AUD 52 for adults and from AUD 26 for children
  • Valet parking fee: AUD 50 per night
  • Crib (infant bed) fee: AUD 45.0 per night
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 1.8 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Palazzo Versace
Palazzo Versace Hotel
Palazzo Versace Hotel Main Beach
Palazzo Versace Main Beach
Hotel Versace
Palazzo Versace Gold Coast/Main Beach, Australia
Palazzo Versace
Imperial Gold Coast Main Beach

Frequently asked questions

Does Imperial Hotel Gold Coast have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Imperial Hotel Gold Coast?

As of 3 May 2026, prices found for a 1-night stay for 2 adults at Imperial Hotel Gold Coast on 11 May 2026 start from ฿4,964, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Imperial Hotel Gold Coast pet-friendly?

No, pets are not allowed at this property.

How much is parking at Imperial Hotel Gold Coast?

Self-parking is free at this property.

What time is check-in at Imperial Hotel Gold Coast?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Imperial Hotel Gold Coast?

Checkout is at 11 AM.

Where is Imperial Hotel Gold Coast located?

This family-friendly Gold Coast hotel is located near the beach, within a 5-minute walk of Marina Mirage Shopping Centre and Mariner's Cove Marina. Surfers Paradise Beach and Cavill Avenue are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Imperial Hotel Gold Coast Reviews

8.6

Excellent

8.8

Cleanliness

8.4

Amenities

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 587 out of 1001 reviews
Rating 8 - Good. 214 out of 1001 reviews
Rating 6 - Okay. 104 out of 1001 reviews
Rating 4 - Poor. 54 out of 1001 reviews
Rating 2 - Terrible. 42 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Katerina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here. The check in process was a bit slow and some parts of the room (bathroom) seem a little outdated but the breakfast buffet was great and parking was easy and free. We would stay again.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service in every area of the hotel. Stunning foyer and great decor throughout the hotel making the stay so much more interesting. Food is great and the breakfast one of the best.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
Ground floor room with balcony and pool view was fantastic, nice lunch by the pool and fantastic staff, great stay.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Seyed

Liked: Cleanliness, property conditions & facilities
A basic 5-star hotel featuring some spacious condos with private pools. While a few staff members are outstanding, many are unfriendly. Amenities like valet, bar, music, buffet breakfast, and stylish Versace-inspired features are available, even though they can be tacky and often unclean; overall, however, everything feels average or below expectations.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jodie

Liked: Cleanliness, amenities
Staff were all very friendly and welcoming. Rooms are tired but facilities are a good standard.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lence

Liked: Cleanliness, staff & service, room comfort
Was wash clean an parking was easy
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional and attentive staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kyung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great staying and was so comfortable.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Shahrooz

Liked: Cleanliness, staff & service
Clean room Good breakfast
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the staff were super friendly and helpful. Parking was easy and with plenty of spots. Room was lovely and quiet with a great marina view. Only downside (for a while) is that the neighbouring Marina Mirage is being demolished - so not many eating spots left unfortunately.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place, friendly staff
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff great facilities excellent room
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Pool wasn’t the cleanest and staff at the pool bar were slack. Restaurant and reception staff were very welcoming and good and the concierge was very good too. food was also nice as well as the hotel room spacious enough and comfy beds.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Kellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great stay! The room was clean, comfortable, and nice and quiet, perfect for a good night’s rest. The breakfast was absolutely amazing with plenty of delicious options. Overall, a really positive experience and I’d happily stay again.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ruxandra

Liked: Cleanliness, property conditions & facilities
generous rooms, great staff, convenient location
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

Harsimran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a view of next building dumpster from my room, so wasn’t too excited about it. Although excellent staff & service. Will prefer to stay closer to more active parts of GC next time
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for what we were after.
Stayed 2 nights in May 2025
Verified

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Facility showing signs of its age. Pool area not draining freely after rain. Staff friendly and professional. Room comfortable.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing service

Super efficient check in. Friendly and professional staff.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Jaspal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful and the staff accomodating. Pool was amazing and well maintained, great for kids. Only disappointment was the poolside bar closed at 5pm, didn’t seem right to not be able to drink poolside after 5pm.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Lights in the vanity area is not bright enough. It's too dim. Other than that room is spacious and clean.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Tracey

Liked: Cleanliness
Disliked: Property conditions & facilities
Rooms are very out dated!! No organisation with Breakfast. Stood in line for 20mins before seated. Guests staying at the resort should have priority before peiple off the street.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very warm, professional welcome from Shane, clear directions to self park and helpful directions to access the beach from the hotel. The lobby is beautiful and afternoon tea with the pianist is a highlight.
Stayed 1 night in Sep 2025
Verified

8/10 Good

SKYE

Liked: Staff & service, amenities
Our welcome at reception was outstanding, friendly and very personable. The bar area is a lovely relaxing place to finish your day!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Sharron

Liked: Staff & service, amenities
I thoroughly enjoyed my stay at the Imperial Hotel. Staff are wonderful along with the food and entertainment. The room was spacious, relaxing, immaculate and was meticulously clean. I’d recommend the Imperial Hotel to anyone and I will be returning.
Stayed 2 nights in Aug 2025