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"The property was tired and in need of an upgrade for the cost it was charging its clients. The tiled floor in one of the lifts was badly cracked. The seat in the toilet of my suite was in need of replacement. The chairs and sofa within the suite had low backs and was very basic and uncomfortable. The breakfast was self service and the food was not very hot. We requested three members of staff to have more coffee. Our stay for two nights for two suites including breakfast was pre booked. On...

"We went to a Chelsea match so the location was a 10/10 for us. But overall the hotel really shows signs of wear and tear."

"Clean and comfortable room, rich and varied breakfast."

"Breakfast included and was very enjoyable. "

"Staff was friendly and accommodating. Facilities and room were clean. Great location in city central area."

"Clean rooms"

"This is a lovely property in the heart of Chelsea. Very tastefully appointed throughout. Our room was spacious and comfortable. The staff was very attentive and helpful. Everything was as it should be."

"The hotel itself seemed decent; however, the room was rather dated, and the beds were extremely hard and uncomfortable. The pillows were also far too rigid, resulting in one of the worst nights of sleep I’ve ever had. The breakfast buffet offered a good variety of food, and the staff were friendly. I chose the hotel due to its proximity to a business meeting, but I would not stay there again."

"Loved the shower, bed and room overall. Breakfast was very good also. Didn’t love how you had to pay extra for a cappuchino and it wasn’t one with “the works” like Starbucks."

"Loved the heated floors and towel rack!!"

"Good hotel, excellent breakfast buffet. Very small rooms. Friendly staff. Not super centrally located but bus stop 2 min away convenient"

"Room is tiny and bed is small. But, staff is great. Very close to subway."

"Good location but bed was not at all comfortable. Lots of noise from door and stairs"

"Mooie grote kamer. Goed gelegen. Dicht bij metrostation. "

"Nice, clean room. Friendly and helpful staff. Breakfast was solid. Would definitely stay again!"

"朝食が美味しかった。"