Search Hotels Near Galeria Pelaires, Palma de Mallorca

"Great location really central and really helpful staff. "

"No air in the rooms and they ran out of fans. Very hot!!!"

"A must if staying in Palma, fab rooms great location and really helpful staff. "

"We had a mixed experience during our stay. The hotel itself was pleasant, and the receptionist was kind. However, the cleanliness and housekeeping services could be improved. During our stay, items such as the drinking water bottle were not replenished, and used glasses were not consistently collected. The biggest issue we encountered was with the air conditioning. Before our arrival, we specifically contacted an Expedia representative to confirm that the hotel had functioning air conditioning, and we were assured that everything would be fine. Unfortunately, upon arrival, we found that the hotel did not have air conditioning available. Additionally, the room was quite small and faced a street with frequent pedestrian and vehicle traffic. Because the room was too warm to sleep comfortably without air conditioning, we had to keep the windows open, which made it difficult to rest due to the noise. We were often awakened early in the morning because of this. Although we appreciated the pleasant service from the front desk upon arrival, we were disappointed that when we later requested a room change or asked to speak with a manager regarding the lack of air conditioning, we were told that nothing further could be done beyond reporting the issue to management. Unfortunately, we stayed for three nights without receiving any resolution or follow-up."

"Excellent stay. Staff was extremely accommodating and friendly. The rooms were clean and well arranged. Breakfast was a perfect start to our day. Location was lovely. Easy walking and access to transportation. Will definitely stay again. "

"Well stocked bar, just missing ginger ale. the rooms were excellent clean warm and welcoming (April) diddn't try the AC. The staff couldn't have been any nicer they always had a smile and nothing was too much trouble."

"Lovely hotel, excellent location for exploring the city, friendly staff. "

"TV had no signal and could only get radio channels (just about) Shower head leaked spraying water all over bathroom, wrapped a hand towle around head that sorted problem. Above never ruined a very enjoyable stay, room very comfortable "

"Everything is okay "