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"Worst customer service ive ever experienced."

"They did not have many breakfast items available ran out of stock. The noise of doors closing was loud through out the night."

"This served a purpose, a place to sleep. The facility has seen better days but it was clean."

"The rooms were mostly clean, very helpful staff and quiet area. Never heard neighbors"

"Great independent property with a polite staff and comfortable rooms. Very nice breakfast buffet!"

"The front staff were very friendly and helpful. Knowledgeable about the local area and had good suggestions on where to eat. I love the fact that the room had a full kitchenette - full refrigerator/freezer, a 2-burner cooktop and sink with a coffee maker. They even provided a small dish soap and towels for the kitchenette area. The queen beds were comfortable - one had a softer mattress the other was firmer, which I liked. The desk was a very good sized and wheeled, so you could move it out for...

"Relatively clean. Nice location"

"Don’t stay here - ran down and dirty."

"Staff was very nice, including the food servers. However, the first room we checked in the air conditioner, did not work so we were moved to another room on the same floor in that room had a very strong cigarette smell to it. Despite numerous efforts to clean the cigarette smell out of the room it’s stunk very bad for the three days we stayed there. Having to lug our furniture up the stairs to the second floor because there is an absence of an elevator was also a great inconvenience. We...

"Staff was great... Breakfast really good... Good place to sleep over."

"Was clean comfy convenient staff was great breakfast was ok"

"When we booked we were just looking for a little room for the night- but the property was a gem in the center of Mount Vernon. The staff was so helpful when we arrived and the breakfast was perfection (we didn’t know it came with breakfast! What a treat). We feel so lucky to have found the Mount Vernon Inn for our brief visit to Kenyon College."

"It offered a basic room as advertised. It was clean with a fridge and microwave. The website stated that HBO was included, it was not, as well as no indication of wifi. Over all a good experience."

"Need more outlets available to charge phones. For an older hotel, it was very clean and convenient to Cardinal shooting center."

"My tv screen didn’t work and I didn’t say anything until morning as I didn’t check in until 10:30 the night before. Edith was working the front desk and when I told her about it, she laughed and said,”I’m not much of a tv person myself.” She failed to address the issue and was really lazy."