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"Spotless"

"We were truly grateful to your staff named Mona working on the front desk. She is amazing."

"Friendly courteous staff during a medical situation. Language barrier was quickly dealt with. Rooms clean, atm money exchange and small store on premises , convenience for sure"

"Beautiful and peaceful stay. Lots to do with a family as well."

"everything was great except the room has thin walls and i could noises from the room next door. Other than that, highly recommend this hotel. "

"Very spacious room, helpful staff (we met Michael and the French chef at the breakfast restaurant, they are really helpful and cheerful), wonderful view Except one of the staff at the reception assumed asian (myself) should speak Mandarin, cos he only knows Japanese and Mandarin, but very little English. My husband is from England and the staff insisted to speak to me in Mandarin. I guess as a paid customer we will have to do what's convenient for the staff not the other way round right? I hold a hk passport doesn't mean I HAVE to speak Mandarin or know this language. Never Assume, we speak Cantonese in HK. "

"Hotel was fantastic. I didn't find any issues. All services were great and I will definitely come back again. Thank you."