NH Hotels hotels in Florence

"The front desk staff were nice! The cleaning staff first morning didn't speak and head down to avoid. Hotel could use a little more care! Room was clean and fresh as long as a/c unit stayed on, if turned off we smelled all the cigarette smoking happen in other rooms! Yes we called the front desk to complain! Also first night no hotwater but front desk helped quickly! Breakfast was good with good options!"

"Easy check in friendly staff safe place"

"I would have liked to see more attention to detail . My shower gel ran out as I’m taking my 1st shower , There was a wasp nest on the balcony , the room was so dark my wife had to put her makeup on outside . $350 per night way more than any hotel in the area . I loved the quiet room , food at the restaurant and staff . "

"We left the room for a few hours with the do not disturb sign on the door the curtains closed and the lights offwhen we came back, the lights were on there was a dirty rag laying on the counter the rag was sitting on my wife’s clothes, and the curtain was partially opened. Approached the manager and she did nothing said she saw the sign on the door, but maybe the maid had gone in which she is should not have our privacy was invaded and we will never visit that establishment again or anyone with that name."

"Great stay"

"The breakfast could’ve been better, however, but the stay was nice"

"The breakfast was actually awful, cold eggs and breakfast meats. The warmers were not warm. The apple juice dispenser was broken and in The coffee is from a machine that was not monitored and every time I went for coffee all I got was a very watered down something, mostly hot water. But, it was in a convenient location and quiet."

"The value is in the prime location, but not the room. We paid far too much for a windowless room with stained carpet, no lamp on far bedside table, noisy environment (music from bars, clear conversations from other rooms, footsteps and furniture being moved overhead at 2:30am) and worst of all, variable shower water temp and ultimately a hot water fail. "

"Facility is old and our room was in need of repair. There was no ice bucket, no cups, no place to hang clothes. The toilet was loose and wobbled badly. Fairly clean, but old and dingy."