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"A lovely hotel although a little tired. Great location and staff. Lovely food. Would definitely return. Would recommend but don’t expect a pristine hotel. This is an old hotel with charm."

"Only thing we don't not enjoy about the hotel, was the breakfast and the knife was very blunt would not cut butter with them. Other than that, nice hotel"

"The only factor in favour for the hotel is the history and the period property. It needs sprucing up the exterior and somewhat the interior. Room can get hot despite not south face. Breakfast was too slow and so we left without having the main item , 40 minutes after entering.They wrote that breakfast is leisurely but it could be putting a spin on the low staffing.Reception personnel are not quite welcoming or service like.."

"Helpful staff, great breakfast and a central location in Ryde are the plus points that make up for the fact this is now a pretty tired hotel."

"Great stay as always, friendly staff and great breakfast too!"

"Mid renovation so not a great experience. It does say on their website but wasn’t mentioned on Expedia. Sure it will be lovely when complete."

"Lovely staff, nice breakfast, cozy room. Terrible bed "

"Very quiet area and kept very tidy beds need to be updated and a quick lick of paint but we would stay again "

"Kind of okay, but some of the staff were really bothered if you need anything or ask them a question. At the pub the staff were a bit weird and made us feel not welcomed. Most of them looked very tense and wanted you to get out of their faces quickly. Some of them were good. They should leave more milk bags in the rooms."

"Not bad for a Budget room. Comfy bed and powerful shower. Ok for a night or two"

"Great location close to everything, There was no air con in the rooms but the reception and bar had great air con. When asking the staff requests and them promising there would do it. They did not follow through with the requests even when going down to ask if they were still going to do so. The staff were very friendly The rooms could have had a but more tlc There was stains on the bed frame curtains and walls, the phone did not work and was missing buttons. The doors slammed so loud The...

"Staff were friendly and welcoming on arrival and lovely to speak to throughout our short stay. The hotel is immaculately kept and tastefully furnished. Our room was spacious (family room with a queen bed and bunk beds for our 2 children was a dream for them) and had great amenities. Bathroom was clean and basic toiletries were supplied along with shaving and dental kits. Enjoyed our short stay and would highly recommned."

"Quite run down and felt very transactional."

"The location is unbeatable for the historic dockyard (30 mtr) and gunwharf quay and rail station. Good breakfast nicely cooked and tasty. The rooms are to a modern decor with fans for the heat, as there is no air con. We had room 25 which is small, but adequate. The bathroom is the smallest I have ever had with a basin that is tiny. Good shower cubicle that takes most of the space. We would stay there again but not in 25."

"Clean room and well suited for us for one night of visiting family for a night out. Was clean, modern, sizeable and lovely."

"The hotel is situated in a residential area close to the seafront and within walking distance to good restaurants and pubs. The rooms are tight for two people with luggage and there are no lifts. There are a few properties associated with the hotel so I can only comment on the one beside the cabin garden restaurant that is part of the hotel and where we were located. The rooms are clean, the bed for two people was small. The doors in this building, unless people are considerate and close them...

"It was all great service"