โรงแรมและที่พักในเอสเตทคาเรท เบย์

"I really love this hotel, everyone is super nice and helpful"

"Awful place only stay if your are desperate and no other options. Didn't stay left and went to another hotel."

"Customer Service was horrific."

"Obvious mold on the walls, bathroom exhaust did not work. No restaurant open on-site and the pool was barely operable. We couldn’t use the pool. We spent most of our time across the bay at Emerald resort. The only problem to the hotel was the proximity to the airport."

"We had a very comfortable stay here. The bed was comfortable and the staff were very friendly and helpful. Loved the view!"

"Family of 2adults/2 teens. From the start, rent a car. The speed limit in most of the areas we visited was no more than 30MPH. It was easy to learn how to drive on the left. The hotel does not provide a shuttle service and taxis are very expensive. Free onsite parking. Once there, nothing is walkable. You’ll spend about $9/person each way to get to the charlotte Amalie area. I was hesitant to book because many reviews said the staff were rude. This is completely untrue! We got there early and...

"Our trip was very nice and new memories were made! Property was beautiful and the staff were friendly, polite, and mostly professional. Cons: Lukewarm food and a lack of transparency about fees. Overall it was an 7.5/10."

"air conditioning was terrible"

"Great Property, nice owners!"

"the resort was pretty nice but they don't provide anything you need help with. If you need anything, you either have to bring it or they will charge you for the smallest things. they wouldn't even give regular water without having to pay for a bottle or going to the bar by the pool. the staff are pretty nice. this resort is also very expensive for little things. all the money you pay for the things on the resort, you might as well pay for an all inclusive and be more relaxed there. my room...

"Room was not clean. Mold on ceiling in shower. Staff wa hit or moss"

"Location to pool was good. Pool wasn’t very clean"

"This was our first trip to St. Thomas so we chose a middle level place to act as a base to go exploring. It seems to be a dependable, middle of the road type accommodations. Clean and some amenities. The staff were either excellent or completely awful. We had the most issues when we attempted to use the restaurant on the premises. Service was non-existent, with people often getting up and leaving because no one would ever emerge to take their orders. Once you got the food you likely wouldn’t see...

"The Westin was beautiful. Dirty, but beautiful. There was trash in areas that were there from the day we arrived until the day we left. Everything was expensive: mandatory $40/day valet, mandatory $75/day resort fee. Restaurants were expensive. Glass bathroom door (I like my privacy when using the bathroom). Even after being in a $2500+ hotel, there was a $1000 hold, which we had an additional $760 in fees (valet, resort fee, etc). Overall, I wouldn't recommend."

"Ac didn’t work in first room they accommodated and moved me to another room only issue was it was Saturday night and it was above their restaurant and bar and the music was so loud it shook your floor and you had to liste in to it until 12 pm. After I said something they accommodated me again moved me to a quiet room and gave me a free night. So if you do ever have an issue there speak up and they will most definitely make it correct. It was my second stay here and I enjoy the place so since...

"great location. eat at smoking rooster right across the street"

"The pool bar and penthouse had amazing views!"

"Be sure to have breakfast; it is delicious, nutritious, and the view is awe-inspiring. I had several cups of the ginger, mint lemonade- wow! I didn’t spend much time in my room. But it was nice to come back to a clean one. Staff are very friendly! One could not ask for more and get it."

"Beautiful property and great for a family! Snorkeling at the beach was awesome! No one was at the pool. Our room was well appointed and housekeeping was noteworthy! Easy and smooth check in process. Would recommend!"

"Room was great! The resort and the beach were incredible. I definitely recommend staying here as I am also planning on coming back!"