Search Hotels Near Elkins Depot Welcome Center, Elkins

"Upon our arrival day one front desk girl on her personal phone. Hot water for shower was not there barely warm. This was at around 11:00 am the next day after check in. Husband ask lthe front desk about the lounge area outback and was told the propane pump for the heater did not work. Key card did not allow him to enter back into hotel once he walked out there had to walk around hotel to re enter. My husband told the lady at front desk he was not able to re enter with key card she said sorry that’s to bad. Woke up wanting to make coffee in our room old coffee filter left in coffee maker. If left in coffee machine it will grow mold gross!!!! Still no hot water only late at night. You should be able to facilitate hot water in the morning I don’t care how may people are staying at your facility. Also the very first night the smell of marijuana was awful. And connecting rooms the people next to us were loud and singing at like 1100 at night unacceptable we try to be very quiet and respectful when we stay away from home. Housekeeper was very nice gave us towels daily and toilet paper. "

"Room description not accurate at all!! We booked a room with what we thought was a balcony but it did not have a balcony. It was a raised porch on front of building with no seats other than a wooden bench not suitable for sitting to enjoy the outside. There was a picnic table over near the steps. This was a shared porch. The breakfast was nothing more than limited grab’s go. Not even edible the muffin case had stink bugs laying around the outside. This made it unappealing to want to eat anything from breakfast bar. I think the marketing department needs a to make some adjustments to descriptions. "

"Environment felt safe and breakfast was fresh and had a lot of options"

"Food fresh but cold. Nice variety. Room clean parking easy to access. Friendly staff. "

"No breakfast just fruits. "

"We stayed for four nights in order to visit the Monogahela Forest. Hotel has been completely made over. Definitely would stay again!"

"The staff were very nice and they were also very helpful with recommendations for restaurants. Hotel location is good, parking feels safe. Breakfast was well stocked. Room was clean and beds were comfortable. "

"The restaurant and lounge are great. Overall I would have enjoyed something of a view from the room but a nice stay nonetheless. "