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"Cleanliness & location."

"We have enjoyed our last two stays at the Heritage Rail Inn & Suites."

"The staff. "

"Jeff was very kind and helped our family quickly switch to a room that better fit our needs than the one that they originally put us in."

"Very nice place. Excellent staff. Great breakfast and staff there."

"My go-to place when visiting my son and grandchildren who live in Ephrata ….close to restaurants and stores. Rooms are spacious and well maintained. Breakfast has many options . Pool is cozy with lots of light and a walkout patio. I love that i can bring my lil pom Stella …always a great stay !"

"The reception staff were great. Very friendly and they got me in my room early. The bar staff were also well versed in customer service. Restaurant is limited, but the food was good. Rooms were excellent and everything worked."

"Very nice clean and quiet"

"Yes, it’s a very nice hotel quiet, cozy, and comfortable with a respectful and helpful staff"

"The hotel is clean and comfortable. "

" Clean room- Great complimentary breakfast- great bartender Mark - friendly front seat attendants"

"Still the best service"

"The breakfast was good and the best was the most comfortable bed ive ever had at a hotel"

"Good staff nice clean room"

"hotel looks brand new It is really clean"

"Great place for early morning flights! Neal who coordinated breakfast was spectacular! He made us SO welcomed! It was like we were his family! The shuttle service is outstanding! It is a 5 star hotel!"

"Clean room and quite HVAC "

"Well kept hotel with friendly staff. The place does a great job of paying attention to the little things that make for a truly enjoyable stay. My only kind of critique would be that for me the hot water could be warmer. Overall good place to stay."

"Good location, clean rooms and nice breakfast Coukd use some fruit "

"Beautiful spacious and clean rooms"