โรงแรมใกล้โรงละครอีสต์แมน, Rochester

"Clean room, kind staff"

"Thank you so much to all staff members, attentive and helpful , for such a wonderful experience in your hotel !. Vanni’s Jazz Lounge ,cosy, amazing vibes , the cocktails were delicious , high quality!"

"Staff were courteous and helpful across the board. Our room was clean, beds were comfortable. Would definitely return"

"Very charming and welcoming place. The attention to details is amazing. The hosts are very nice and thoughtful."

"We were there for multiple nites. After the first one we had to ask the front desk to have our room serviced as had not been. The staf dealing with guests are excellent, very friendly and goi g out of their way to accommodate us. The breakfast cook was excellent "

"What’s the coolest, most “un-hotel” hotel in the ROCH? School 31! Incredibly accommodating, attentive service, bespoke loft spaces interestingly designed in an historic re-purposed space. GO THERE!"

"Parking instruction isn’t clear. Attitude of front desk at night shift is utterly, totally, completely, terribly, unacceptably horrible. We should be treated with courtesy, not bad attitude. "

"There was no housekeeping services. They had covered parking. There was trash in the hallways. Breakfast was offered between 6 and 10 AM but if you came after 8:45 AM, the pancakes were hard, the eggs were stuck to the bottom of the pan, sausage was dried out, the yogurt was non existent and decaf coffee was not available."

"Nice property but not worth the price."

"Our stay was wonderful. The staff was friendly and kind. The room was immaculate. Breakfast was plentiful and delicious. We couldn’t ask for more."

"Clean room and great staff!"

"The bathroom had roaches in it "

"It was old and run down looking and the room was moldy"

"I went there about one am, and no one was there. I ended up spending the night at a motel in the emergency as there was nothing else open."

"Slow down talking when checking in customers."

"Convenient location to University of Rochester"

"Very safe very wonderful, dust lady big rooms big shower, hot water. It was a good "

"I had reserved an accessible room with wheel-in shower. When I checked in I learned that room wasn't available nor any other accessible room. The only room available was inaccessible. It was late and I had no choice but to stay there. I was told I'd be moved to accessible room the next day, which did occur but it had a tub with shower chair. The first shower chair was missing a rubber tip on one of the legs and another one was cracked. I did get a replacement the next day. The automatic...

"We have stayed this motel 4 times. It is very inexpensive but provide us with a comfortable and clean room. The breakfast is very basic and sufficient for us. If you want fancy with a big breakfast, go elsewhere. If you want reasonably priced that provides your basic needs, then this is a good place."

"Great place"