โรงแรมใกล้โรงละครอีสต์แมน, Rochester

"Clean room, kind staff"

"Staff were courteous and helpful across the board. Our room was clean, beds were comfortable. Would definitely return"

"We were there for multiple nites. After the first one we had to ask the front desk to have our room serviced as had not been. The staf dealing with guests are excellent, very friendly and goi g out of their way to accommodate us. The breakfast cook was excellent "

"The room was terribly clean. There was trash under the desk ,and the bathroom sink had never been swept. They really need to pay more attention to cleaning."

"What’s the coolest, most “un-hotel” hotel in the ROCH? School 31! Incredibly accommodating, attentive service, bespoke loft spaces interestingly designed in an historic re-purposed space. GO THERE!"

"Very charming and welcoming place. The attention to details is amazing. The hosts are very nice and thoughtful."

"I am very disappointed with my experience at Wyndham Rochester Downtown. We arrived at the hotel around 6:00 p.m., even though check-in was supposed to be at 3:00 p.m. When we arrived, we were told that our room was not ready and were asked to wait about 30–40 minutes. We were also promised that we would receive a call when the room was ready. After waiting for two hours without receiving any call, we went back to the reception desk. There was a long line, and only one receptionist was...

"We have stayed this motel 4 times. It is very inexpensive but provide us with a comfortable and clean room. The breakfast is very basic and sufficient for us. If you want fancy with a big breakfast, go elsewhere. If you want reasonably priced that provides your basic needs, then this is a good place."

"I went there about one am, and no one was there. I ended up spending the night at a motel in the emergency as there was nothing else open."

"Every thing was absolutely perfect—except the lobby coffee make was broke!!!"

"It was old and run down looking and the room was moldy"

"I have stayed at this property repeatedly over the past 2 years and it has gotten progressively worse. Now I will NOT return. Upon checking into my room the doorknob came off in my hand. I was only there for a few hours to sleep prior to a flight otherwise I would have changed rooms. The hallway reeked of weed and there were several “tenants” hanging out outside making me feel quite uncomfortable as a single female traveling alone. I will pay more in the future for something better!"

"Everything was dirty and broken"

"Very safe very wonderful, dust lady big rooms big shower, hot water. It was a good "

"The bathroom had roaches in it "

"way overpriced. No amenities. Recent renovation was exterior. the room had a funky smell."

"Nice property but not worth the price."

"Our stay was wonderful. The staff was friendly and kind. The room was immaculate. Breakfast was plentiful and delicious. We couldn’t ask for more."

"I had reserved an accessible room with wheel-in shower. When I checked in I learned that room wasn't available nor any other accessible room. The only room available was inaccessible. It was late and I had no choice but to stay there. I was told I'd be moved to accessible room the next day, which did occur but it had a tub with shower chair. The first shower chair was missing a rubber tip on one of the legs and another one was cracked. I did get a replacement the next day. The automatic...