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"Veey comfortable and friendly staff"

"I recently stayed at this hotel and unfortunately had a very disappointing experience. The property is clearly very old and has not been maintained to a reasonable standard. From the moment I arrived, it felt run down and neglected. The cleanliness was particularly concerning. The room was visibly dirty, with dust and grime in multiple areas. The bedding was especially off-putting—it looked worn, unclean, and far from fresh, which made it very uncomfortable to sleep. One of the biggest issues was the lack of hot water. After a long journey, not being able to have a proper shower was extremely frustrating and unacceptable for any hotel, regardless of price. Overall, the hotel felt tired, poorly maintained, and lacking in basic standards of hygiene and comfort. I would not recommend staying here unless significant improvements are made."

"I had an accident in the hotel And the staff were nothing short of brilliant in helping me "

"Super stay. Bright, clean room Superior Classic. Had tasty sandwich lunch outside in sunshine. The hotel is wonderfully situated, set back from the road and coastline. Beachy Head walks very close by and superb promenade walks right out front by the sea. Great for Congress Theatre. Splendid historic building, facilities and friendly staff. Parking on site. Fabulous varied breakfast....cereals, fruits, smoked salmon/meats/cheeses and served hot breakfasts. Love it there. Thanks"

"clean room and the staff was very polite"

"The staff were friendly and helpful but the hotel itself is tired, outdated and dirty. Our room was dusty and it didn’t look like the floor had been hoovered in a while. The breakfast was ok though. "

"Always welcoming and a properly staffed reception. Lovely rooms at the front. Stocked bar with a very handy pizza & beer offer for £12. Quality linens in the rooms. Unrestricted parking 50yds away. The Strand has become my 'go to' for Eastbourne and I usually stay there twice a month (having tried 7 or 8 other hotels along the strip). "