อพาร์ตเมนต์ใน อีสต์ เบนด์

"We didn’t get the room we booked. The one we got (when we arrived) was much smaller and not nearly as nice. With a lot of effort (there’s no one on site, everything is handled through an “agent” - who sounds like they’re outside the U.S. - which then notifies the actual Three Trails Company to get in touch with you - it’s a long, tedious way to handle any issue which may arise). We were able to finally get an upgrade, but it still wasn’t as nice as the room we originally booked."