โรงแรมใกล้Durand Eastman Park, Rochester

"I had reserved an accessible room with wheel-in shower. When I checked in I learned that room wasn't available nor any other accessible room. The only room available was inaccessible. It was late and I had no choice but to stay there. I was told I'd be moved to accessible room the next day, which did occur but it had a tub with shower chair. The first shower chair was missing a rubber tip on one of the legs and another one was cracked. I did get a replacement the next day. The automatic...

"I stayed at this hotel for 7nights 8days as we are Diamond Plus Members. I did not book through IGH and immediately regretted not doing so. The pool was not open all week. I could not get my room cleaned or fresh towels unless I threw them outside of my door and even then i had to request new towels or fresh garbage bags to be put in. The sink was clogged but the gentleman fixed it immediately. Problem is, he left the black gunk all over the sink and floor. No one came to clean that up. The...

"The pool was cold and had a few dead bugs so we only paddled our feet when we wanted to swim. The room and breakfast were fine. We have been to better Fairfield Inns in other parts of the country."

"Clean room, kind staff"

"This is a very nice place to stay. The bed was nice and comfortable, and the room was very clean. Highly recommend!"

"Staff were courteous and helpful across the board. Our room was clean, beds were comfortable. Would definitely return"

"Very nice property and staff. Pool was closed during visit."

"Overpriced"

"It was old and run down looking and the room was moldy"

"Thank you so much to all staff members, attentive and helpful , for such a wonderful experience in your hotel !. Vanni’s Jazz Lounge ,cosy, amazing vibes , the cocktails were delicious , high quality!"

"Clean room and facility throughout."

"I highly recommend this place 👌"

"Very clean and the staff were very friendly. Will definitely be coming back again."

"- No alarm clocks. I had to spend the first night going over to the microwave to check the time numerous times and then arrange for a wake up call. Then I had to go buy an alarm clock the next day. Never seen a hotel room without one before. Bizarre. - Asked if I needed to request housekeeping, but they said no, they had a list. Then I got back the first day and they HADN'T come. I made sure to request it the following days and they came. - Breakfast is mediocre at best. Maybe I missed some...

"What’s the coolest, most “un-hotel” hotel in the ROCH? School 31! Incredibly accommodating, attentive service, bespoke loft spaces interestingly designed in an historic re-purposed space. GO THERE!"

"Very charming and welcoming place. The attention to details is amazing. The hosts are very nice and thoughtful."

"It may be a small, unassuming, motel but it has been well maintained and clean Suited our needs perfectly"

"Bathroom is old, tile is filthy. Thin towels. Can see hallway light through door crack. No amenities. Parking lot had people hanging in it drinking as well as in stairwell to back side of building."

"Wonderful stay! Staff were helpful and nice!"

"convenient.staff cheerful and helpful,"