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"The noise was ridiculous throughout the night. Loud bangs from what sounded like bin being filled with glass both out in the alleyway and in the corridor. Booked a superior room and found out I was stuck in an annex in a 'Premier Inn' part of the building. The restaurant 'Toddy's' was disgusting. Ordered the lamb and it was inedible due the fat and gristle. Breakfast was really good however in the gallery. The say Breakfast is the same in both sections but I spotted a few extra fruits the next morning in the Gallery part than in "

"Excellent service "

"Breakfast you had to pay for but it was decent. Had some issues with water temperature in shower but staff were quick to fix it. Staff, from valet, to check in, to restaurant staff were all super amazing and helpful. "

"The room was very clean. The restaurant had a good selection of food. Liked that you can check-in online."

"Great hotel, but the staff are exceptional. Every interaction with them was excellent and I hope that they are valued as much as they should be. Have stayed twice and that’s the overriding impression when I leave. "

"Overall this was a nice place to stay. We arrived at 10 am and our room was available for early check in which was nice to shower after our red eye. However the tub was super slippery and my husband fell trying to get out. They apologized and got us ice and a rubber mat but he's bruised and in pain for the rest of the trip. Otherwise, they left us dessert for my birthday and the location was walking distance to so many things. It was a little difficult to get taxi pickup. The bed was comfortable and the room quiet but warm-AC didn't work at what it was set to. "

"This was a short term layover. We never ate at the hotel. "

"Excellent hotel. Staff very friendly and helpful. Lovely stay. "

"Great location, friendly staff. "